About the Job

This is a client facing role in Mumbai. The job requires an Engineer to administer the Openshift set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The Job requires the individual to work in Shifts.

What Will You Do

• Implement automated, containerized cloud application platform solutions with a focus on infrastructure concerns including networking, storage, virtualization, security, logging, monitoring, and high availability and system resilience
• Learn new technologies quickly, including container orchestration, container registries, container build strategies, cloud storage, and software-defined networks
• Go through an intensive training program on Kubernetes and Open Shift technologies and related Dev

Ops and GitOps topics:

Skills Development During Your First Year

• Understanding of how to build production-ready container and virtualization platforms, integrated with existing enterprise systems
• Knowledge of how to deploy source code into running, scalable containers and virtual machines in automated fashion at enterprise scale
• Successful, collaborative delivery of customer requirements using Red Hat Open Shift
• Knowledge of how a customer use case can be developed into a project plan and how those requirements align with Red Hat's technologies
• Understanding of how Red Hat's technologies can transform software delivery (DevOps/GitOps) practices at large organizations
• Successfully implementing complex, large-scale container platform solutions in challenging customer environments
• Helping other peers learn DevOps/GitOps paired with container technologies
• Contributing lessons learned, best practices, and how-tos to our internal and external communities of practice
• Applying new technologies, frameworks, or methodologies to container platforms
• Ensuring service reliability meets users' needs, including internally critical and externally visible services
• Using software & systems engineering to design, build, and run large-scale, distributed, fault-tolerant systems
• Participating in an on-call rotation within a geographically distributed team to provide 24x7x365 production support, with responsibility to respond to urgent customer issues
• Practicing sustainable incident response and blameless postmortems

What Will You Bring

• Prior experience working directly with enterprise stakeholders on a range of development and deployment projects
• Advanced knowledge of Red Hat Open Shift Container Platform or underlying components like Kubernetes container solutions
• Knowledge of Red Hat Enterprise Linux (RHEL)
• Experience implementing system infrastructure and cloud solutions, including data storage, networking, monitoring, and security
• Ability to communicate value, progress, and metrics of key projects to required technical and business stakeholders
• Ability to study on your own, learn quickly, and put new ideas into practice
• Passion for open source, software, tooling, and automation
• Good written and verbal communication skills in English
• Willingness to travel regularly

About Red Hat

Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat's culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

About Our Work

We're the world's leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge. At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It's what makes us who we are. Some of the most knowledgeable and passionate people in the technology industry work here. Whether we're building software, championing our products, or training new associates, we're collaborating openly to make a difference in the world of open source and beyond.