Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. We strive to make software freely accessible to everyone around the world. Software developed at Red Hat runs in vehicles that landed on the moon, airlines, banks, trains, social media, health care, academic institutions, robots, and in many other places.

If you’re interested, keep reading!

The Red Hat Technical Account Management team is looking for a highly motivated individual who wants to gain hands-on experience with open source and Red Hat products during a summer internship to join us as a TAM Intern. In this role, you will work in an environment where different perspectives are invited, the best ideas are valued, and people feel empowered to contribute. Freedom and courage are two of our core values, which is why you’ll need to be comfortable taking risks and exploring the unknown. But being a Red Hatter isn't just about being brave, it's also about demonstrating commitment and sticking to it.

The key focus for Red Hat's Intern Program is a dual partnership between the early talent team and our intern managers. We can offer you professional development, social engagement and networking, performance and development, and meaningful work throughout your summer at Red Hat.

What you will do:

As a TAM Intern, you will assist the current TAM team by

• Creating and updating Knowledge Articles based on support cases worked by the TAMs

• Research bugs and technical issues alongside the TAM team to help resolve customer issues

• Attend TAM customer facing calls or meetings to support the TAM team as well as the customer

• Provide other support as needed for the TAM and TAM manager

What you will bring:

• Ability to work full-time May-August

• Currently pursuing a degree in engineering, computer science, or a related field

• Knowledge of the UNIX or Linux operating system (any distribution)

• Technical troubleshooting skills

• Good written and verbal communication skills

The following are considered a plus:

• Previous code contributions to or participation in open source projects or code samples on GitHub

• Knowledge of Red Hat Ansible Automation Platform, Kubernetes, JavaScript, or Bash scripting

• You’re willing to wear a lot of red -OR- You look good in a red t-shirt

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40 countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistanceredhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.