TOMMY HILFIGER

About the Brand

TOMMY HILFIGER is one of the world's most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions.

Tommy Hilfiger's global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand.

Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men's, women's and kids' sportswear, Tommy Hilfiger Denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.

SALES ASSOCIATE

About the Role

Our stores are the life and soul of our business. They function as our primary contact points with our constantly evolving customer base. As the world of retail evolves, we as a company believe that, to make all other parts of the chain work, our stores must set the tone of what it's all about at our two brands. Regardless of where our consumers ultimately make a purchase, our stores are always the showcase of our great brands. As a result, our locations are of paramount importance, first-class experience must be self-evident and our standards in the store must never be questionable. To achieve this, we strive to hire people who can embrace the values and standards of our company; who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be agile and adapt to change and evolution.

When it comes to shopping at Tommy Hilfiger, our customers only deserve the very best in store experience we can offer. You will be working as part of our store team in a luxury retail environment where you will share a passion for our brand and our values with our customers and colleagues. Leading by example and putting all the PVH Values to practice are also of importance in this role. You will be inspiring your team to generate sales & profit, minimize losses, and create the best possible customer experience whilst ensuring the store is visually distinctive & impeccably maintained.

Responsibilities

• Provide high customer satisfaction through excellent service
• Be the first point of contact for authorizing discounts and resolving customer inquiries
• Be a brand ambassador with in-depth product knowledge
• Build and maintain professional relationships with our customers
• Outfit build for customers and make further product recommendations
• Assess customer needs and provide assistance and information about product features
• Drive store KPI's and suggest improvements
• Ensure shop and stock room maintenance, presentation and organization issues are addressed appropriately
• Demonstrate in-depth product knowledge and possess successful link selling skills to drive business
• Secure regular clienteles through professional relationship building
• Maintain keen interest in current fashion and market trends
• Show flexibility and innovation when reacting to the changing business environment, especially around peak trade

About You

• Have previous experience within hospitality/retail
• Possess good communication skills with the ability to easily build relationships
• Be a team player who recognizes and celebrates the contributions and achievements of others
• Handle change well, adapt quickly and work with pace
• Be energetic and authentic with a clear presence on the shop floor
• Approach all problems with a 'can do' attitude and act with initiative to find solutions in the store
• Be hardworking with great communication skills
• Have an interest in Fashion/Retail
• Ability to work in a fast-paced environment with ability to multitask in high-pressure environments
• Be passionate to drive sales using our digital platforms

What We Offer

At PVH, we understand that the success of our organisation is directly related to our hardworking and dedicated associates who contribute their time and talents to make our company the success that it is. Therefore, we are committed to offering a competitive and comprehensive benefits package that provides protection, peace of mind and flexibility to support our associates - both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are better with all forms of diversity and are proud to work with top talent from all walks of life and from all corners of the world. In the spirit of inclusivity, qualified candidates will be considered regardless of age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.