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Associate Triage Analyst Intern

Proofpoint

Associate Triage Analyst Intern

Proofpoint

Colorado

·

On-site

·

Internship

·

2w ago

Benefits & Perks

Competitive compensation

Comprehensive benefits

Flexible work environment

Annual wellness and community outreach days

Required Skills

Microsoft Excel

Data analysis

Customer service

About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

About Us

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

**Visionary **in future focused problem-solving

**Exceptional **in execution and impact

The Role and the Team

Proofpoint’s People Centric Managed Services (PCMS) is looking for an Associate Triage Analyst Intern to support alert triage and operational checks for supported systems. Proofpoint PCMS is responsible for information protection that provides unmatched visibility into data risk by analyzing content, behavior, and threats from a cloud-native console, stopping data loss while saving time and operational cost.

The Associate Triage Analyst (ATA) will be responsible for assisting with the monitoring of events for Proofpoint's PCMS customers and escalating all necessary events to the customers via approved escalation paths. TA’s will assist with reporting in support of internal teams and our customers. Ensure all tasks performed adhere to the company’s ISO 27001 Information Security Management System (ISMS). This includes participation in annual information and network security training and acceptance of spot checks on an ad hoc basis to guarantee that Proofpoint is constantly improving upon the organization’s ISMS. Each member of our team must understand the importance of the ISMS and the subsequent handling of client data.

Job Requirements

  • Responsible for assisting with the monitoring of events for Proofpoint's PCMS customers. They will be responsible for escalating all necessary events to the clients via approved escalation paths.

  • Responsible for assisting customers and internal teams with metrics and reporting from the security platforms

  • Responsible for assisting with the improvement of monitoring and alerting for Proofpoint PCMS clients.

Qualifications

  • Experience analyzing data from within a large data set

  • Experience in Customer Service

  • Experience working or being on a team

  • Experience with Microsoft Excel, as well as entire Microsoft Office Suite

  • Fast Learner and attention to details candidate

  • Must be able to commit to working June – August 2026

  • Currently pursuing a bachelor’s degree in related field

Our Culture

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibilityproofpoint.com.

How to Apply

Interested? Submit your application along with any supporting information – we can’t wait to hear from you!

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

  • Competitive compensation

  • Comprehensive benefits

  • Career success on your terms

  • Flexible work environment

  • Annual wellness and community outreach days

  • Always on recognition for your contributions

  • Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibilityproofpoint.com.

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

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About Proofpoint

Proofpoint

Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data.

1,001-5,000

Employees

Sunnyvale

Headquarters

Reviews

4.1

1 reviews

Work Life Balance

3.5

Compensation

2.0

Culture

3.0

Career

3.5

Management

3.0

55%

Recommend to a Friend

Pros

Opportunity to work on security product

Experience with full stack development

Convenient location/close to home

Cons

Below market compensation

Limited backend/general CS exposure

Salary not competitive with other offers

Salary Ranges

509 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Salesforce Administrator

1 reports

$90,442

total / year

Base

$78,645

Stock

-

Bonus

-

$90,442

$90,442

Interview Experience

2 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Offer Rate

100%

Experience

Positive 50%

Neutral 50%

Negative 0%

Interview Process

1

Application Review

2

Recruiter Phone Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Culture Fit