Responsibilities Operational Oversight & Process Excellence · Provide end-to-end oversight of daily reconciliation processes including cash, position, trade, corporate actions, derivatives, and NAV breaks. · Ensure timely break identification, root‑cause analysis, resolution, and documentation aligned with internal controls and SLA expectations. · Oversee and strengthen the control framework, ensuring full compliance with operational risk standards, audit requirements, and regulatory expectations. · Own the Reconciliation team’s quality, accuracy, and productivity SLAs; investigate and report breaches with remediation plans. · Drive automation and digital transformation in reconciliation processes using tools such as workflow engines, exception management tools, AI/ML break prediction, and vendor platforms. · Partner with Technology & Product teams to define business requirements, shape platforms, and prioritize features/epics for reconciliation systems. · Support new business, new product, and new account onboarding from a reconciliation perspective, ensuring readiness and control alignment.

People Leadership & Capability Building · Lead, mentor, and develop high-performing reconciliation teams across locations. · Drive structured coaching, skill‑development, and succession planning for Analysts, Senior Analysts, and Team Leads. · Ensure timely recruitment, onboarding, and continuous training, including capital markets knowledge, technology tools, and risk management. · Foster a culture of accountability, curiosity, and operational discipline, while balancing employee morale and engagement. · Oversee team-level HR matters including performance reviews, talent development, reward & recognition programs, and attrition management.

Enforce consistent processes, policies, and performance standards across teams.

Risk, Governance & Compliance · Maintain a strong risk culture with emphasis on break aging, exception transparency, and timely escalation. · Ensure all reconciliation processes comply with Corporate Code of Ethics, audit guidelines, information security standards, and applicable regulations. · Prepare for and support internal audits, external audits, regulatory reviews etc · Maintain complete and accurate SOPs, process maps, control inventories, and KPI/KRI dashboards.

Stakeholder & Client Relationship Management · Act as the primary contact for global partners including Investment Operations, PGI boutiques, Portfolio Managers, Trading, Risk, and Finance. · Engage with custodians, fund administrators, brokers, and external vendors to resolve recon breaks and drive service improvements. · Front-end regular communication with US and global counterparts, presenting operational metrics, risk themes, and process improvements. · Proactively escalate high‑risk or aging breaks requiring senior intervention.

Strategic Initiatives & Continuous Improvement · Lead or contribute to BU strategic initiatives, automation projects, transformation programs, and system implementations. · Identify opportunities to streamline processes, reduce manual touchpoints, eliminate root-cause issues, and enhance data quality. · Drive adoption of best practices across reconciliation teams regionally and globally. · Partner with enterprise teams in evaluating new technology, enhancing exception workflows, or re-platforming reconciliation engines.

Qualifications 15+ years of experience in Asset Management / Capital Markets Operations, with a strong emphasis on portfolio reconciliations, settlements, accounting, or middle-office controls.

Demonstrated expertise in cash/position reconciliation, trade lifecycle, derivatives, corporate actions, and investment book of record (IBOR/ABOR) architecture.

Strong understanding of global custody, prime brokerage, and fund accounting operations.

Proven leadership experience managing sizeable teams in a fast-paced, high‑risk, and global operating environment.

Strong strategic mindset: ability to anticipate risks, advocate for controls, and make sound operational decisions.

Experience: with reconciliation/vendor systems (e.g., DUCO, Smart Stream, Electra, TLM, or similar) is highly preferred.

Excellent communication, stakeholder management, and problem-solving abilities.

Ability to thrive in a dynamic environment; open to change and capable of driving transformation.

Operational Oversight & Process Excellence · Provide end-to-end oversight of daily reconciliation processes including cash, position, trade, corporate actions, derivatives, and NAV breaks. · Ensure timely break identification, root‑cause analysis, resolution, and documentation aligned with internal controls and SLA expectations. · Oversee and strengthen the control framework, ensuring full compliance with operational risk standards, audit requirements, and regulatory expectations. · Own the Reconciliation team’s quality, accuracy, and productivity SLAs; investigate and report breaches with remediation plans. · Drive automation and digital transformation in reconciliation processes using tools such as workflow engines, exception management tools, AI/ML break prediction, and vendor platforms. · Partner with Technology & Product teams to define business requirements, shape platforms, and prioritize features/epics for reconciliation systems. · Support new business, new product, and new account onboarding from a reconciliation perspective, ensuring readiness and control alignment.

People Leadership & Capability Building · Lead, mentor, and develop high-performing reconciliation teams across locations. · Drive structured coaching, skill‑development, and succession planning for Analysts, Senior Analysts, and Team Leads. · Ensure timely recruitment, onboarding, and continuous training, including capital markets knowledge, technology tools, and risk management. · Foster a culture of accountability, curiosity, and operational discipline, while balancing employee morale and engagement. · Oversee team-level HR matters including performance reviews, talent development, reward & recognition programs, and attrition management.

Enforce consistent processes, policies, and performance standards across teams.

Risk, Governance & Compliance · Maintain a strong risk culture with emphasis on break aging, exception transparency, and timely escalation. · Ensure all reconciliation processes comply with Corporate Code of Ethics, audit guidelines, information security standards, and applicable regulations. · Prepare for and support internal audits, external audits, regulatory reviews etc · Maintain complete and accurate SOPs, process maps, control inventories, and KPI/KRI dashboards.

Stakeholder & Client Relationship Management · Act as the primary contact for global partners including Investment Operations, PGI boutiques, Portfolio Managers, Trading, Risk, and Finance. · Engage with custodians, fund administrators, brokers, and external vendors to resolve recon breaks and drive service improvements. · Front-end regular communication with US and global counterparts, presenting operational metrics, risk themes, and process improvements. · Proactively escalate high‑risk or aging breaks requiring senior intervention.

Strategic Initiatives & Continuous Improvement · Lead or contribute to BU strategic initiatives, automation projects, transformation programs, and system implementations. · Identify opportunities to streamline processes, reduce manual touchpoints, eliminate root-cause issues, and enhance data quality. · Drive adoption of best practices across reconciliation teams regionally and globally. · Partner with enterprise teams in evaluating new technology, enhancing exception workflows, or re-platforming reconciliation engines.
15+ years of experience in Asset Management / Capital Markets Operations, with a strong emphasis on portfolio reconciliations, settlements, accounting, or middle-office controls.

Demonstrated expertise in cash/position reconciliation, trade lifecycle, derivatives, corporate actions, and investment book of record (IBOR/ABOR) architecture.

Strong understanding of global custody, prime brokerage, and fund accounting operations.

Proven leadership experience managing sizeable teams in a fast-paced, high‑risk, and global operating environment.

Strong strategic mindset: ability to anticipate risks, advocate for controls, and make sound operational decisions.

Experience: with reconciliation/vendor systems (e.g., DUCO, Smart Stream, Electra, TLM, or similar) is highly preferred.

Excellent communication, stakeholder management, and problem-solving abilities.

Ability to thrive in a dynamic environment; open to change and capable of driving transformation.