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Director, Pfizer Patient Services (PPS) Launch Product Support, Oncology
3 Locations
·
On-site
·
Full-time
·
5d ago
This posting covers multiple available positions.
Role Summary
The Pfizer Patient Services (PPS) Oncology Business Unit Support role is responsible for the development of patient services strategy, and programmatic design, for Pfizer’s upcoming launch products in Oncology. The Director is responsible for establishing the patient services program strategy for elements across the patient journey, including:
- Overall program strategy and design
- Copay / affordability support
- Hub support / operations
- External landscape monitoring
- Program performance management
This role will sit within the PPS Oncology BU Strategy team and will be accountable for ensuring close alignment with Business Unit and Product launch strategies. This role will ensure Oncology patient services programs are rooted in comprehensive understanding of the patient journey and patients’ experiences taking Pfizer’s upcoming Oncology treatments.
Role Responsibilities
This is a critical role responsible for developing and executing the strategy for patient services programs in new product launches for Pfizer’s Oncology Business Unit. This colleague will:
- Represent PPS, as the subject matter expert, for Oncology product launch teams
- Lead development of pre- and post-launch to plan, execute, and operationalize patient support programs and services through key frameworks, processes, and best practices
- Serve as the interface for Patient Services teams and product launch partners, ensuring programs meet patient / healthcare provider needs and align to product launch strategies
- Support creation and implementation of tools that both simplify and accelerate the quality and timeliness of launch preparation
- Ensure program launch is done with proper monitoring, auditing and quality assurance of patient support programs and services
- Track brand needs, economics, strategies, timelines, and priorities while staying abreast of therapeutic area trends
- Support identification, evaluation, and management of cost-effective vendor solutions
- Manage and optimize PPS spend at the brand-level
- Facilitate integration of PPS leadership strategies and performance in marketing plans, therapeutic area planning documents, and executive updates
- Proactively establish strong internal and external relationships across PPS, the Business Unit, broader Global Access and Value (GAV) functions, US Market Access (USMA), and enabling functions (e.g., Digital, Analytics, Chief Commercial Office)
- Be a part of a high-performing team of professionals, responsible for designing and executing patient support programs for the brand
- Ensure program operating procedures are in alignment with legal, regulatory and compliance standards
Basic Qualifications
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
- Bachelor’s degree required; advanced degree (MBA, MPH, etc.) preferred
- 8+ years’ experience in Biopharma Patient Services Strategy / Operations / Program Management, Strategy / Management Consulting, or related area required
- Experience supporting product launches in Oncology; relevant experience and understanding of requirements associated with buy-and-bill products is preferred
- Strong enterprise thinking, strategic planning, and financial acumen, with a data-driven mindset and the ability to connect broader organizational goals to BU-specific strategies
- Extensive cross-functional leadership and stakeholder management experience
- Depth in portfolio strategy, with a proven ability to identify opportunities, anticipate challenges, and guide decision-making at scale
- Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders
- Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact
- Commitment to receiving development and coaching from leadership
Other Job Details:
- Last Date to Apply for Job: March 17th, 2026.
- Ability to travel based on business needs
- NOT eligible for Relocation Package
- This position is hybrid and requires working onsite 2 to 3 days per week
The annual base salary for this position ranges from $176,600.00 to $282,900.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
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About Pfizer

Pfizer
PublicPfizer Inc. is an American multinational pharmaceutical and biotechnology corporation headquartered at The Spiral in Manhattan, New York City. Founded in 1849 in New York by German entrepreneurs Charles Pfizer (1824–1906) and Charles F.
10,001+
Employees
New York City
Headquarters
Reviews
3.4
2 reviews
Work Life Balance
2.0
Compensation
3.5
Culture
1.5
Career
2.0
Management
1.5
15%
Recommend to a Friend
Pros
Big name company reputation
Hands-on testing exposure
Higher salary offering
Cons
Poor recruitment process
Repetitive work tasks
Contract instability
Salary Ranges
0 data points
Junior/L3
L3
Junior/L3 · Product Manager
0 reports
$150,000
total / year
Base
$125,000
Stock
$10,000
Bonus
$15,000
$127,500
$172,500
Interview Experience
3 interviews
Difficulty
2.7
/ 5
Duration
14-28 weeks
Interview Process
1
Application Review
2
HR Screen
3
HireVue Video Interview
4
Phone/Video Interview
5
Group Interview
6
Final Decision
Common Questions
Behavioral/STAR
Culture Fit
Past Experience
Motivation for Role
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