Jobs
Benefits & Perks
•Learning Budget
•Remote Work
•Learning
•Remote Work
Required Skills
Mass Spectrometry
LC-MSMS
Chemistry
Biochemistry
Technical Support
Customer Support
Job Title
Application Support Scientist Mass Spectrometry:
Location(s)
- Italy
- Remote (Field Based)
About Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity
The Application Support Scientist Mass Spectrometry consists of top professionals aiming to provide high-level technical/scientific support to our customers throughout the EMEAI region.
This position is mainly focused in supporting newborn screening customers. We are now looking to strengthen the team with another skilled professional. The position is located in Italy.
Role description:
- Conduct implementations of Revvity products and applications related to mass spectrometry, primarily for the newborn screening
- Provide post-sales application support in response to customer enquiries, including troubleshooting, data analysis, technical guidance, education, training and on-site visits
- Develop new applications for Revvity LC-MS/MS offerings to neonatal market
- Provide pre-sales support ex. demonstrations, presentations, LC-MS/MS method development, technical guidance and related activities, both internally and externally.
- Prepare and present technical/scientific seminars to existing and potential customers
- Provide information and consultancy about our solutions, to internal and external customers
- Participation to NPI projects, collaborate with other internal functions, collaborate with external stakeholders (customer, distributor).
Role requirements:
- Ph.D. or Master’s in Chemistry or Biochemistry
- Experience in a similar role
- 5+ years of hands-on experience with triple quadruple systems.
- A strong understanding of small molecule LC-MSMS workflows and associated informatics, experience with clinical applications of mass spec.
- Experience in customer relationships
- Customer focused problem solver mindset, strong project and time management skills
- Excellent verbal, written, and presentation communication skills in English, Italian language mandatory, other European language skills are considered as an advantage
- Willingness to travel up to 50 – 60 %
What we offer:
- Fascinating field of expertise with well established customers
- Work in a hi-tech, innovative, team oriented, energetic and scientific environment
- Extensive development opportunities
- Positive and inspiring workplace with great co-workers
- Truly international working environment
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About PerkinElmer

PerkinElmer
PublicPerkinElmer focused on improving the health and safety of people and the environment.
10,001+
Employees
Waltham
Headquarters
Reviews
4.0
1 reviews
Work Life Balance
3.0
Compensation
2.0
Culture
2.0
Career
2.5
Management
2.0
25%
Recommend to a Friend
Pros
Professional and helpful field technicians
Technical support quality
Service team competence
Cons
Poor management changes and leadership shifts
Massive price increases on contracts
Unwillingness to negotiate pricing
Salary Ranges
220 data points
Junior/L3
Junior/L3 · Customer Support Engineer
29 reports
$104,579
total / year
Base
$98,506
Stock
-
Bonus
$6,073
$71,890
$153,042
Interview Experience
51 interviews
Difficulty
3.3
/ 5
Duration
14-28 weeks
Offer Rate
33%
Experience
Positive 64%
Neutral 22%
Negative 14%
Interview Process
1
Phone Screen
2
Technical Interview
3
System Design
4
Behavioral
5
Team Fit
Common Questions
Tell me about a challenging project
System design question
Coding problem
Why this company
News & Buzz
PerkinElmer's factory is leaving Shelton, but here's what will remain - CT Insider
Source: CT Insider
News
·
22w ago
Biotech company laying off dozens as it closes CT facility - Hartford Courant
Source: Hartford Courant
News
·
22w ago
PerkinElmer Opens New Headquarters and Technology Center - Photonics Spectra
Source: Photonics Spectra
News
·
23w ago
PerkinElmer to close manufacturing facility in Shelton - NBC Connecticut
Source: NBC Connecticut
News
·
23w ago