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JobsPaychex

Senior Partner Relationship Manager

Paychex

Senior Partner Relationship Manager

Paychex

Cincinnati, Ohio; Tempe, Arizona

·

On-site

·

Full-time

·

1w ago

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

Paycor's HR software is purpose-built for leaders and modernizes people management. We help our customers build winning teams and great places to work. Paycor's culture is the key driver of our success. Every day, our associates find new ways to add value and progress toward audacious goals. We celebrate wins and share the wealth with a high performance-centric culture that empowers talented people to try new roles, innovate and experiment, and follow their passions. Paycor is looking for a leader who can drive engagement and high-performing relationships with some of our key third party partners. The Senior Partner Relationship Manager will work with key third party partners to grow revenue, increase product adoption and ensure alignment between organizations. They will own a portfolio of relationships and will work to maximize the value that both sides get from the partnership

Responsibilities

  • Drive a successful two-way relationship that grows revenue and the customer experience with a portfolio of partners.
  • Be the single point of contact for key partners and ensure we proactively address opportunities and issues.
  • Review the current portfolio of partnerships, evaluate opportunities and ensure that Paycor is providing our a best-in-class customer experience.
  • Collaborate with key stakeholders across Paycor to help grow our relationships including Sales, Marketing, Enablement, Implementation, Service and Product.
  • Onboard new relationships and ensure that we provide a great experience as new partners are added to your portfolio.
  • Promote sales team product awareness, focus and product knowledge by participating in in-market learning and development sessions.
  • Develop a process to proactively communicate wins and opportunities with key relationships to drive higher growth and an improved customer experience
  • Bring new ideas to a team of partner relationship managers and promote a culture of collaboration and winning.

Qualifications

  • Bachelor's Degree in in Business or other related area
  • Required
  • 5 years of experience in relationship management or customer growth.
  • Experience managing high-performing teams.
  • Cross-functional leader with experience collaborating across all business functions.
  • Self-starter who sets high and ambitious goals, and also works well as part of a team.
  • Great organization skills and attention to detail.

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $60,040-$111,503 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

  • Act with uncompromising integrity.

  • Provide outstanding service and build trusted relationships.

  • Drive innovation in our products and services and continually improve our processes.

  • Work in partnership and support each other.

  • Be personally accountable and deliver on commitments.

  • Treat each other with respect and dignity.

What's in it for you?

  • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

  • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.

  • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

  • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

  • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

  • Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

  • Drive a successful two-way relationship that grows revenue and the customer experience with a portfolio of partners.

  • Be the single point of contact for key partners and ensure we proactively address opportunities and issues.

  • Review the current portfolio of partnerships, evaluate opportunities and ensure that Paycor is providing our a best-in-class customer experience.

  • Collaborate with key stakeholders across Paycor to help grow our relationships including Sales, Marketing, Enablement, Implementation, Service and Product.

  • Onboard new relationships and ensure that we provide a great experience as new partners are added to your portfolio.

  • Promote sales team product awareness, focus and product knowledge by participating in in-market learning and development sessions.

  • Develop a process to proactively communicate wins and opportunities with key relationships to drive higher growth and an improved customer experience

  • Bring new ideas to a team of partner relationship managers and promote a culture of collaboration and winning.

  • Bachelor's Degree in in Business or other related area

  • Required

  • 5 years of experience in relationship management or customer growth.

  • Experience managing high-performing teams.

  • Cross-functional leader with experience collaborating across all business functions.

  • Self-starter who sets high and ambitious goals, and also works well as part of a team.

  • Great organization skills and attention to detail.

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About Paychex

Paychex

Paychex

Public

Provides human resources, payroll, and employee benefits outsourcing services for small- to medium-sized businesses.

10,001+

Employees

Rochester

Headquarters

Reviews

3.1

5 reviews

Work Life Balance

2.5

Compensation

2.0

Culture

1.5

Career

2.0

Management

1.5

15%

Recommend to a Friend

Pros

Cross-departmental work experience

Entry-level opportunities available

Commission potential

Cons

Limited advancement opportunities

Poor compensation structure

Leadership instability and incompetence

Salary Ranges

37 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · INTEGRATION PLATFORM ENGINEER II

1 reports

$111,410

total / year

Base

$85,700

Stock

-

Bonus

-

$111,410

$111,410

Interview Experience

3 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Offer Rate

67%

Experience

Positive 33%

Neutral 67%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Job Shadowing

5

Final Interview with Regional Manager

6

Offer

Common Questions

Behavioral/STAR

Past Experience

Sales/Client Scenarios

Culture Fit

Technical Knowledge