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Coordinator, Client Servicing

Paramount

Coordinator, Client Servicing

Paramount

Los Angeles, CA, US, 90038

·

On-site

·

Full-time

·

6d ago

#We Are Paramount on a mission to unleash the power of content… you in?

We’ve got the brands, we’ve got the stars, we’ve got thepowerto achieve our mission to entertain the planet – now all we’re missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter – both for our audiences and our employees – and aim to leave a positive mark on culture.

The Global Content Distribution group is responsible for the distribution of series and features content to Licensing and Transactional clients worldwide.

DEPARTMENT OVERVIEW:

The Client Servicing ensures the accurate, timely, and reliable delivery of content and related services to our clients in alignment with contractual obligations. The team serves as the primary operational interface with clients coordinating execution against delivery commitments. Client Servicing manages day-to-day delivery execution, proactively identifies risks, resolves issues, and communicates status updates to stakeholders. The group is accountable for delivery accuracy and clear client communication, playing a critical role in supporting the requirements of the revenue recognition cycle.

WORK MODEL & SCHEDULE:

  • This is an hourly based role that will require (5) day per week on-site and it is based out of the Paramount Pictures Studio Lot in Hollywood, CA. This person will have a work schedule of Friday
  • Tuesday 9AM - 5:30PM PST.
  • PRIMARY RESPONSIBILITIES
  • Licensee Relationship: Works closely with licensees to understand their technical requirements and maintains accurate tracking records of delivery status/confirmation
  • Asset Management & Delivery: Executes end to end servicing process, including researching content availability, issuing purchase orders, preparing material orders, curing delivery rejections and coordinating with various departments to ensure timely and accurate delivery of assets
  • Delivery Coordination with Client: active coordination including last minute delivery changes, communication of timing sheets and managing scenarios where client must exercise options to take live feeds when file delivery is unavailable within required windows
  • Client Continuity Weekend Coverage: provides immediate responses to client inquiries to provide continuity of service during the weekend (Friday – Tuesday work week)

QUALIFICATIONS:

  • Bachelor's degree preferred, but not required
  • 1-2+ years' relevant professional or internship experience preferred, but not required
  • Strong Microsoft office and software application skills
  • Experience with order management or similar supply chain management systems
  • Experience with Salesforce or other similar customer relationship management systems a plus
  • Strong time management, planning and organizational skills
  • Ability to multi-task in a fast-paced environment and act with a sense of urgency
  • Excellent oral and written communication skills
  • Ability to work independently and efficiently
  • Extremely detail oriented
  • Relevant work experience in television, film or media a plus
    Founded in 1912, Paramount Pictures works with talented filmmakers to produce and distribute entertainment around the world. The film studio’s iconic logo has opened some of the most successful and beloved films in cinematic history, including timeless classics such as The Godfather, Chinatown, Forrest Gump and Titanic; and blockbuster franchises such as Star Trek, Transformers, Mission: Impossible and Sonic the Hedgehog. Recent, innovative, break-out films such as The Wolf of Wall Street, Arrival, Rocketman, and A Quiet Place have added to Paramount’s film legacy. With a beautiful 65-acre lot in the heart of Hollywood, a worldwide network of offices and a culture of engagement, Paramount Pictures’ passionate employees ensure the studio continues to deliver creativity and innovation to a dynamic industry. Paramount Pictures controls a collection of some of the most powerful brands in filmed entertainment, including Paramount Pictures, Paramount Animation, and Paramount Players. PPC operations also include Paramount Home Entertainment, Paramount Pictures International, Paramount Licensing Inc., and Paramount Studio Group. Paramount Pictures is a subsidiary of Paramount, which connects with billions of people worldwide through its global brands including MTV, CBS, Paramount Network, Nickelodeon, Comedy Central, BET and streaming service Paramount+.

ADDITIONAL INFORMATION:

Hiring Salary Range: $50,000.00 - 55,000.00.

The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

What We Offer:

  • Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits

  • Generous paid time off.

  • An exciting and fulfilling opportunity to be part of one of Paramount’s most dynamic teams.

  • Opportunities for both on-site and virtual engagement events.

  • Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.

  • Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount

Paramount is an equal opportunity employer (EOE) including disability/vet.

At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.

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About Paramount

Paramount

Paramount

Public

Regional leader in Cybersecurity, enables customers to protect their critical Information Assets and Infrastructure

51-200

Employees

Abu Dhabi

Headquarters

Reviews

3.6

2 reviews

Work Life Balance

3.0

Compensation

3.5

Culture

1.5

Career

2.5

Management

2.0

25%

Recommend to a Friend

Pros

Remote work flexibility

Higher hourly compensation ($38/hour)

Company prestige and brand recognition

Cons

Toxic work environment

Unappealing job postings

Limited networking opportunities with remote work

Salary Ranges

69 data points

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Network and Systems Administrator

1 reports

$88,501

total / year

Base

$68,078

Stock

-

Bonus

-

$88,501

$88,501

Interview Experience

5 interviews

Difficulty

3.4

/ 5

Duration

14-28 weeks

Offer Rate

80%

Experience

Positive 40%

Neutral 20%

Negative 40%

Interview Process

1

Application Review

2

Recruiter Screen

3

Phone Screen

4

Technical Assessment

5

Multiple Interview Rounds

6

Final Round Interview

7

Offer

Common Questions

Behavioral/STAR

Technical Knowledge

Past Experience

Culture Fit

Case Study