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JobsPalo Alto Networks

Sr Professional Services Engineer

Palo Alto Networks

Sr Professional Services Engineer

Palo Alto Networks

Tokyo, Japan

·

On-site

·

Full-time

·

2w ago

Required Skills

SIEM

Log management

Correlation rules

Detection strategies

Technical documentation

Our Mission

At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are:

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary:

Your Career As a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. Working closely with the technical lead, you will ensure the successful onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements. Your responsibilities will also involve devising suitable detection strategies to fortify our customers' defenses against threats, encompassing the design and implementation of correlation rules.

Your Impact Collaborate with the technical lead to devise a comprehensive log ingestion strategy Contribute to the development of detection strategies based on industry best practices Articulate a step-by-step process to ensure the ingestion of high-quality log sources Monitor and optimize log sources for optimal performance Create meticulous and effective correlation rules Fine-tune log sources and correlation rules to enhance system efficiency Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion Serve as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAMLeverage your in-depth knowledge of SIEM and SOC practices to assess customer needs, provide tailored recommendations, and assist in the formulation of effective security strategies Collaborate closely with customers to understand their unique challenges and objectives, translating them into actionable steps that enhance their security posture Identify opportunities to enhance analyst alert handling through automation Foster collaboration with internal and external teams to drive product adoption Produce technical documentation detailing SIEM aspects of the engagement Occasionally travel to customer meetings and workshops (up to 10% of the time)

Qualifications:

Your Experience Exceptional written and verbal communication and presentation skills, for both internal and external interactions3+ years of hands-on experience in deploying and integrating SIEM solutions within enterprise to large enterprise-level environments Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms Ability to conceive and develop correlation and detection rules in SIEM systems to enable effective alerting Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains Skill in understanding logs and locating relevant third-party documentation when required Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators Understanding of Security Analysis & Response, encompassing endpoint, network, and cloud-based environments is a plus Proficient in comprehending and creating technical design documentation2 years of experience with Security Operations Centers (SOC) tooling and processes Relevant bachelor's degree or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus

Our Commitment

We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

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About Palo Alto Networks

Palo Alto Networks

Secure the enterprise.

10,001+

Employees

Santa Clara

Headquarters

Reviews

3.2

4 reviews

Work Life Balance

3.5

Compensation

3.0

Culture

2.5

Career

3.5

Management

2.0

35%

Recommend to a Friend

Pros

Better work culture than some competitors

Higher compensation packages

Strong stock performance and growth

Cons

Poor recruiting and hiring process

Offer rescission issues

Lack of communication clarity

Salary Ranges

14 data points

Mid/L4

Mid/L4 · DATA VISUALIZATION ENGINEER

1 reports

$179,361

total / year

Base

$137,970

Stock

-

Bonus

-

$179,361

$179,361

Interview Experience

6 interviews

Difficulty

3.3

/ 5

Duration

14-28 weeks

Offer Rate

33%

Experience

Positive 17%

Neutral 66%

Negative 17%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Coding Round

5

System Design Round

6

Final Interview/Team Matching

Common Questions

Coding/Algorithm

System Design

Technical Knowledge

Behavioral/STAR

Past Experience