Pager Duty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, Pager Duty is essential for delivering always-on digital experiences to modern businesses.

Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.

Pager Duty has been a market leader and category driver since its inception & we continue to innovate! We’re hiring a Senior Technical Recruiter who is looking for a working style that offers autonomy, problem-solving, and cross-functional collaboration in a distributed, public SaaS organization operating in highly competitive markets around the world!

How You Contribute to Our Vision

In this role, you will:

• Partner closely with Engineering, Product, and G&A business leaders to deeply understand their hiring needs and develop strategies that prioritize perseverance, adaptability, and a growth mindset.

• Source, engage, and assess candidates who not only have the skills but also the determination to push through obstacles and the passion to achieve ambitious goals.

• Guide candidates and hiring teams through a fast-paced, high-stakes interview process, ensuring a positive experience and a focus on long-term success.

• Continuously improve recruiting processes, learning from every experience and celebrating every hard-earned win.

• Serve as a culture ambassador to the world, modeling resilience and a passion for continuous improvement in every aspect of your work.

• See internal AI tools as a competitive advantage to move faster, work smarter

Key Responsibilities

• Build and execute creative sourcing strategies to attract top technical and G&A talent who thrive in competitive environments.

• Screen and assess candidates for role fit

• Manage the full-cycle recruiting process, providing a high-touch experience for candidates and hiring managers.

• Collaborate with cross-functional partners to ensure alignment and drive results.

• Use data and feedback to adapt quickly, learning from setbacks and coming back stronger.

• Represent Pager Duty’s values and culture, championing grit, tenacity, and a never-quit attitude while #Bringing Yourself and #Championingthe Customer (link to values maybe?)

About You

• You have a proven track record of end-to-end recruitment of technical talent that demonstrates customer impact

• You believe that grit, tenacity, and resilience are essential qualities for top performers.

• You are persistent, resourceful, and creative—never afraid to try a new approach or go the extra mile.

• You embrace feedback, learn from every experience, and are always looking for ways to improve.

• You communicate with empathy and clarity, building trust and inspiring others to keep pushing forward.

Basic Qualifications

• 5+ years of experience in full-cycle technical recruiting, ideally in fast-paced, high-growth environments.

• Demonstrated ability to identify and assess candidates for grit, resilience, and long-term potential in changing environments

• Experience working in competitive markets where adaptability and perseverance are key.

• Strong relationship-building skills, with a track record of influencing and partnering with senior leaders.

• Data-driven, growth mindset, with the ability to learn from setbacks and continuously improve.

Preferred Qualifications

• Proven track record of sourcing global talent pools and fostering best-in-class hiring practices.

• Passion for staying current with industry trends and best practices in engineering, product, and the talent acquisition space

• Experience with Greenhouse ATS

• Experience using AI tools like ChatGPT to work + move faster

Pager Duty is a hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tell us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.**This role is currently expected **to come into our San Francisco office at least twice per week, so you can thrive in your new role and fully embrace being a Dutonian!

The base salary range for this position is $110,000 - $166,000 USD. This role may also be eligible for a bonus, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, subject to change based on the primary work location, reflects the minimum and maximum base salaries we expect to pay newly hired employees for the position. Within the range, we determine an individual's pay based on several factors, including market location, job-related knowledge, skills/competencies, and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location, during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at Pager Duty are responsible for creating high performance environments that drive accountability. Pager Duty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

What we offer

As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.

Your package may include:

• Competitive salary

• Comprehensive benefits package

• Flexible work arrangements

• Company equity

• ESPP (Employee Stock Purchase Program)

• Retirement or pension plan

• Generous paid vacation time

• Paid holidays and sick leave

• Dutonian Wellness Days & Hibernation Duty - companywide paid days off in addition to PTO

• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

• Paid volunteer time off: 20 hours per year

• Company-wide hack weeks

• Mental wellness programs

Eligibility may vary by role, region, and tenure

About Pager Duty

Pager Duty, Inc. (NYSE:PD) is a global leader in digital operations management. The Pager Duty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, Pager Duty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, Pager Duty is essential for delivering always-on digital experiences to modern businesses

Pager Duty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on Trust Radius and G2.

Go behind-the-scenes on our careers site and @pagerduty on Instagram.

Additional Information

PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy.

Pager Duty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs.

Pager Duty uses the E-Verify employment verification program.