Senior Manager, Data Center Site Operations

Key Responsibilities

• Lead overall operations of OCI data center facilities, ensuring high availability, reliability, safety, and operational excellence.

• Manage and develop teams of Data Center Operations Engineers, Facility Engineers, Technicians, and vendors.

• Drive site readiness for new deployments, capacity expansions, AI infrastructure rollouts, and liquid-cooling implementations.

• Partner with Engineering, Network Operations, Construction, Capacity Planning, Security, and Global Operations teams to support business growth.

• Oversee deployment of server, storage, and network infrastructure at hyperscale scale.

• Manage critical electrical infrastructure (UPS, generators, switchgear, substations, PDUs, ATS/STS, power distribution systems).

• Manage critical mechanical and cooling infrastructure (chillers, cooling towers, CRAH/CRAC systems, liquid cooling, CDUs, BMS).

• Lead commissioning, operational acceptance, and readiness reviews for new facilities and infrastructure.

• Monitor environmental and operational metrics using BMS, DCIM, EPMS, and related monitoring platforms.

• Own vendor and colocation provider relationships, SLA compliance, governance reviews, and escalations.

• Lead incident response, change management, root cause analysis (RCA), and risk mitigation activities.

• Manage site KPIs, operational reporting, budgets, forecasting, and continuous improvement initiatives.

• Career Level

• M3

Required Qualifications

• Bachelor’s degree in Engineering, Facilities Management, Data Center Operations, or a related technical field (or equivalent experience).
• 10+ years of experience in hyperscale data center operations, critical facilities, or mission-critical infrastructure management.
• 5+ years of leadership experience managing technical operations teams.
• Experience working in major cloud or hyperscale environments (OCI, AWS, Azure, Google Cloud, Meta, etc.).
• Strong knowledge of electrical and mechanical systems supporting data centers.
• Experience with liquid-cooled and high-density computing environments.
• Experience leading large-scale infrastructure deployment and capacity expansion projects.
• Experience managing colocation providers, vendors, and service delivery partners.
• Knowledge of incident management, operational governance, commissioning, and operational readiness processes.
• Strong communication, stakeholder management, and leadership skills.

Nice-to-Have

• Experience with AI, GPU, or HPC infrastructure.
• Knowledge of ASHRAE guidelines, liquid cooling technologies, and power redundancy architectures (N, N+1, 2N).
• Experience with BMS, DCIM, EPMS, and industrial control systems.
• Sustainability and energy-efficiency program experience.
• Certifications such as ITIL, CDCP/CDCS/DCEP, Uptime Institute, or PMP.