Strength in Trust

One Trust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, One Trust is once again redefining what responsible innovation looks like. One Trust, the AI‑Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, One Trust is shaping the future where trusted data becomes a transformative force for business and society.

The Challenge

We are seeking a seasoned professional with minimum 1 year of customer-facing experience in managing accounts, Renewals Management and/or sales in the software industry. Your ability to elevate value selling and renewals management experience by operating seamlessly, building relationships and driving revenue growth will be critical for success. As a go-getter, you enjoy solving complex problems and thrive on collaborating across multiple teams to ensure the success of our customers. You also understand how to drive revenue growth as a consultative value seller.

Note: This role requires relocating or living in Madrid. This is not a 100% remote role.

Your Mission

• Strong command of a portfolio of customers and cultivate relationships with a focus on customer retention, revenue growth; ensure a consultative approach aligned with client needs

• Seamless collaboration with customer success, sales, and partners to identify and mitigate roadblocks, ensuring successful and on time execution of deals and contract renewals

• Navigating contract complexities with precision, addressing compliance issues for a seamless renewal rhythm while collaborating internally with stakeholders such as our legal team, Sales Ops, and others

• Identifying expansion opportunities for increased software platform utilization, ensuring clients find value in every interaction

• Managing customer sales (upsells and Cross-sell) within your portfolio of business

• Collecting and analyzing customer feedback, contributing to the growth and automation of the auto-renewal and standard renewal processes

• Listening to, and fully diagnosing, the client’s needs to propose solutions tailored to their requirements based on your knowledge of our product

• Managing portfolio through churn forecasting and execute reporting activity on a weekly basis with maximum accuracy

• Working effectively in a cross-functional manner with Business Development, Partner Channel, and Solutions Engineering to successfully land new logos and effectively close net new deals

• Utilizing knowledge of the business and market trends to incorporate strategic elements into both sales and renewal cycles, aligning with dynamic client needs

• Closely collaboration with Account Executives to identify and create opportunities on larger expansion and cross-sell revenue leads

• Detailed understanding of key competitors and their strategies to clearly differentiate One Trust’s solutions in the marketplace

You Are

• Fluent in English.

• 1+ years of customer-facing sales and/or Account Management and/or renewals management experience

• Passionate for understanding technology and customer success stories with deep knowledge of what characterizes consultative selling

• Process excellence within sales and renewals cycle with the ability to complete accurate forecasting and reporting

• Strong verbal and written communication skills

• Excellent interpersonal skills with the ability to collaborate across teams

• Strategic mindset with the ability to be proactive and solution-oriented

• Familiarity with Salesforce or similar CRM solutions, particularly in creating quotes in CPQ and leveraging forecast methodologies.

• Comfortable in a fast-paced & high-volume environment

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person.

Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview.

Benefits

As an employee at One Trust, you will be part of the One Team. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about One Trust and its people:

• One Trust Careers on YouTube

• @Lifeat One Trust on Instagram

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information One Trust holds about you. Further details about these rights are available on the website in our Privacy Overview**.**You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Recruitment fraud warning: One Trust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a One Trust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.

Our Commitment to You

When you join One Trust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

One Trust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.