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Beauty Concierge - Westfarms

Nordstrom

Beauty Concierge - Westfarms

Nordstrom

Farmington, CT

·

On-site

·

Full-time

·

1w ago

Compensation

$36,296 - $37,752

Benefits & Perks

Healthcare

Dental

Vision

401(k)

Paid Time Away

Life Insurance

Disability

Healthcare

401k

Required Skills

Customer service

Communication

Problem-solving

Job Description

The ideal Beauty Concierge candidate is detail oriented, results driven, and committed to providing outstanding customer service every day.

A day in the life…

  • Greet and direct customers, assist customers with cosmetic inquiries/products and a variety of other services
  • Possess knowledge of the cosmetics area in order to provide customers and employees with information and directions
  • Support store operations by being a general store resource for customers and employees
  • Maintain a high level of confidentiality
  • Make deliveries to customers

You own this if you have…

  • Ability to communicate clearly and professionally with coworkers and customers
  • Ability to suggestive sell and connect customers to salespeople
  • Strong sense of urgency and ability to prioritize multiple tasks in a fast-paced environment
  • Strong decision-making and problem-solving skills
  • Physical Requirements:Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

© 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$17.45 - $18.15 Hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

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About Nordstrom

Nordstrom

Nordstrom

Public

Nordstrom is an American luxury department store chain founded by John W. Nordstrom and Carl F. Wallin. The company operates full-line stores and Nordstrom Rack discount stores across the United States and Canada.

10,001+

Employees

Seattle

Headquarters

Reviews

3.6

6 reviews

Work Life Balance

3.0

Compensation

3.5

Culture

2.5

Career

2.8

Management

2.2

35%

Recommend to a Friend

Pros

Customer service opportunities

Sales goal achievement

Competitive compensation with commissions

Cons

Management and communication issues

Limited career advancement opportunities

Extensive training requirements

Salary Ranges

2 data points

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Data Scientist I

0 reports

$124,750

total / year

Base

-

Stock

-

Bonus

-

$105,938

$143,362

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

21-35 weeks

Offer Rate

33%

Experience

Positive 33%

Neutral 67%

Negative 0%

Interview Process

1

Application Review

2

HR Screen

3

HireVue Digital Interview

4

Virtual/In-Person Interview

5

Offer Decision

Common Questions

Behavioral/STAR

Culture Fit

Past Experience

Technical Knowledge

Customer Service Scenarios