招聘
必备技能
Customer Service
Job Description
In the Nordstrom Beauty Department, we strive to make our customers feel their best. As a member of the Nordstrom Beauty community, you'll create personalized beauty experiences for customers and be part of a passionate team that values your unique skills.
The role involves engaging customers to understand their needs and maximizing sales in ontrend & luxury beauty brands. Ideal candidates are passionate about beauty trends, makeup, and skincare, with the ability to build a customer following both in-store and digitally.
-
A Day In the Life… • Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
-
Collaborate with team members to create a welcoming and inclusive environment for all
customers -
Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
-
Book appointments and drive sales for in-store Beauty events and services
-
Keep department customer-ready through organization and cleanliness
-
Keep up with the latest beauty trends, products, and industry knowledge through
trainings provided by Nordstrom and brand partners -
Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts
-
You Own This If You Have….
-
Passion for customer service and beauty, including trends, makeup application, and skincare
-
Excellent ability to connect with customers, proactively handle customer concerns and
contribute to a positive team environment -
Empathy and respect for all customers, providing a supportive environment during
makeup and skincare application -
Strong multitasking, organization, and follow-through skills
-
Drive to achieve sales goals, with interest in using networking and technology
-
The ability to work a flexible schedule based on business needs, including evenings and
weekends -
Physical Requirements:Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
-
Frequent use of hands for grasping, fine manipulation, pushing and pulling
-
Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
-
Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
-
Medical/Vision, Dental, Retirement and Paid Time Away
-
Life Insurance and Disability
-
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$18.45 - $19.20 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf
At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.
Youtube Link: https://www.youtube.com/embed/mD-rJGjy5Iw?si=4sTvH2nIqTLvFQUh
总浏览量
0
申请点击数
0
模拟申请者数
0
收藏
0
相似职位
关于Nordstrom

Nordstrom
PublicNordstrom is an American luxury department store chain founded by John W. Nordstrom and Carl F. Wallin. The company operates full-line stores and Nordstrom Rack discount stores across the United States and Canada.
10,001+
员工数
Seattle
总部位置
$4.3B
企业估值
评价
3.6
6条评价
工作生活平衡
3.0
薪酬
3.5
企业文化
2.5
职业发展
2.8
管理层
2.2
35%
推荐给朋友
优点
Customer service opportunities
Sales goal achievement
Competitive compensation with commissions
缺点
Management and communication issues
Limited career advancement opportunities
Extensive training requirements
薪资范围
8个数据点
Junior/L3
Mid/L4
Senior/L5
Junior/L3 · Data Analyst 1
1份报告
$103,500
年薪总额
基本工资
$90,000
股票
-
奖金
-
$103,500
$103,500
面试经验
3次面试
难度
2.7
/ 5
时长
21-35周
录用率
33%
体验
正面 33%
中性 67%
负面 0%
面试流程
1
Application Review
2
HR Screen
3
HireVue Digital Interview
4
Virtual/In-Person Interview
5
Offer Decision
常见问题
Behavioral/STAR
Culture Fit
Past Experience
Technical Knowledge
Customer Service Scenarios
新闻动态
I'm Nordstrom's Fashion Director—These Are the Under-$150 Items You Won't Regret - Who What Wear
Who What Wear
News
·
1w ago
125-year-old retail chain to close more stores in 2026 - thestreet.com
thestreet.com
News
·
1w ago
I Spent Over an Hour at Nordstrom — These Spring Pieces I Tried on Are Actually Worth Buying - People.com
People.com
News
·
1w ago
I Scoured 33,000+ Nordstrom Deals to Find the 21 Best From $7: Mother, New Balance, and Kate Spade - instyle.com
instyle.com
News
·
1w ago




