Job Description

The Senior of Production Planning drives operational excellence and champions best-in-class production processes for Nordstrom Product Group (NPG). This role leads a team of Production Planners and ensures seamless execution of production activities from order commitment through in-store delivery. Combining leadership with hands-on involvement, the Senior Production Planner supports workflow and processes as needed to meet business priorities. Acting as a trusted partner to cross-functional teams and external suppliers, this role influences decision-making and champions collaboration to deliver on-time production. Success in this role requires exceptional leadership, strong communication, and the ability to navigate complexity with confidence and agility.

KEY RESPONSIBILITIES:

• Lead and mentor a team of Production Planners through goal setting, performance feedback and tailored development plans to foster accountability, collaboration and results.
• Align production priorities with business objectives, implementing best practices and process enhancements to optimize efficiency and reduce operational complexity.
• Oversee end-to-end production timelines from order commitment through delivery, monitor key milestones and proactively address risks to main on-time delivery.
• Ensure accuracy and timely execution of purchase orders and work-in-progress (WIP) tracking, resolving discrepancies and maintaining compliance with corporate standards.
• Collaborate as a strategic liaison between cross functional partners (i.e., Merchandising, Product Development, Transportation, Floor Ready) and external suppliers, building strong relationships to ensure alignment with business goals and on-time delivery.
• Resolve complex production challenges, prioritize team workload, remove barriers and apply data-driven insights to improve processes and drive results.
• Own key performance indicators (KPI) tracking and analytics, monitoring metrics such as PO accuracy, on-time delivery, and supplier compliance; provide actionable insights and recommendations to leadership.
• Serve as key user in Production Planning processes and tools, ensure data integrity and ability to execute workflows and processes as needed.
• Lead strategic initiatives and workflow optimization projects to enhance efficiency and support organizational growth.
• Communicate priorities, updates and process changes clearly across team, suppliers and stakeholders and suppliers, support organizational initiatives and drive adoption of new tools and workflow.

LEADERSHIP COMPETENCIES:

• Builds Teams: Directly manage a team of senior production planners by ensuring that team members understand their key priorities and leverage their strengths to deliver results and operate in a way that builds a sense of belonging.
• Develops People: Formally responsible for directly coaching and mentoring a team with an emphasis on the importance of learning, urging others to build new skills and providing opportunities for them to develop.
• Drives Vision: Operate with a clear sense of purpose that gives meaning to everyday activities and ensures clear connections between day-to-day actions and the organization’s overall vision.
• Strategic Mindset: Understands the actions to take to help the organization reach its goals and spots trends and asks about future issues that may impact own work.
• Manages Complexity: Look at complex issues from multiple angles and explore issues and uncover the underlying issues and root causes; gains a sound understanding of each topic.
• Builds Trust: Demonstrate dependability, build an organization with a reputation for living up to its commitments, and act as a role model for honesty and transparency, promoting trust in the organization and its leadership.
• Communicates Effectively: Take steps to ensure effective communication between individuals and teams and pay attention to others’ input and perspectives; ask questions and summarizes input to confirm understanding.
• Decision Quality: Demonstrate an ability to make tough decisions and advance initiatives that may be unpopular.
• Customer Focus: Speak clearly about the importance of the customer; fosters a sense of urgency toward customer needs.
• Drives Results: Promotes urgency to accomplish objectives despite obstacles and setbacks while having a track record of exceeding goals successfully.

FUNCTIONAL COMPETENCIES:

• Collaborate effectively with cross-functional partners, external suppliers and team members to build trust and share progress toward goals.
• Apply data-driven insights to support decision making and recommend solutions that improve accuracy and efficiency.
• Demonstrate adaptability by responding to changing priorities and business needs with proactive problem-solving.
• Communicate clearly and professionally through written and verbal channels, fostering strong relationships with peers and partners.
• Create structure and prioritize tasks to manage team’s workload, ensuring timely execution of deliverables.
• Take ownership of assigned responsibilities and maintain accountability for meeting deadlines and quality standards for you and your team’s deliverables.
• Contribute to strategic initiatives by supporting implementation plans and driving execution within production planning function.

QUALIFICATIONS:

• BS or BA degree or equivalent work experience in related field
• Minimum of 3-5 years’ experience high-volume retail purchase order management
• Experience managing and leading a team preferred
• Proficient in Microsoft 365 Outlook, Excel, and PowerPoint (primarily excel navigation, formulas, and pivot tables)
• Knowledge of an Oracle or SAP system preferred
• Clear and effective written and verbal communication and strong interpersonal skills

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

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Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$80,000.00 - $132,000.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf