Duration: 12 months

Date: May 2026 - April 2027

Location: In office at 600 March Rd, Ottawa, Canada

• Currently a candidate for a Bachelor's degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field with an accredited school in Canada.
• Strong academic record with excellent analytical and problem-solving skills.
• Basic understanding of programming concepts (e.g., Python, JavaScript); automation tools or scripting experience is a plus.
• Strong communication and interpersonal skills with the ability to work effectively in a team environment.
• Proficiency in English (written and spoken).

It would be nice if you also had:

• Curiosity and willingness to learn new technologies, particularly AI and automation.
• Proactive, self-starter with a strong sense of responsibility.
• Demonstrated interest in technology, innovation, and problem-solving.

As a part of our team, you will:

• Analyze existing processes to identify automation opportunities and document automated workflows.
• Research emerging GenAI technologies and assess their potential applications within CNS Services & Care.
• Assist in developing proof-of-concepts and pilot projects leveraging GenAI solutions.
• Support the integration of GenAI technologies into existing systems and business processes.
• Learn and apply customer‑centric design principles, including mapping customer journeys and identifying pain points.
• Contribute to the conceptualization of new service delivery models and architectural improvements.
• Gain exposure to cybersecurity, data privacy, and compliance best practices, and support related assessments.
• Participate in ideation, market research, technology/vendor evaluations, and provide project coordination support.