Senior Analyst, Origin Operations

Ho Chi Minh, Vietnam, Supply Chain Flow – Transportation

WHO YOU’LL WORK WITHThis role will collaborate closely across Nike Origin Operations, the nominated logistics service providers (LSPs) and factories at origin level for day-to-day operational execution and monitoring. This role will lead complex operational execution and issue resolution, monitor complex key origin cargo management milestones, partner with Nike Origin Operations to drive continuous improvement across multiple origins and guide juniors on new process/initiatives. This role will report to Manager, Origin Operations (based in Ho Chi Minh, Vietnam).

WHO WE ARE LOOKING FOR

The ideal candidate for the position of Senior Analyst, Origin Operations, to be based in Ho Chi Minh City, Vietnam, will possess the following key attributes:

• Holds a bachelor’s degree and brings a minimum 4 to 7 years of operational execution experience in origin cargo management and container trucking.

• Have the knowledge of origin operations execution which includes PO management, factory booking, shipment planning and documentation.

• Is familiar with origin operations and transportation management platforms, such as TMS and track and trace systems.

• Possesses strong communication and forward looking mindset to proactively drive actions with internal and external teams.

• Possesses strong data analytical skills to assist in decision making and process control / improvement.

WHAT YOU’LL WORK ON

You will be part of Origin Operations Control Tower team for delivering reliable and consistent origin cargo management operations across origins to all Geographies (GEOs), ensuring shipments move seamlessly across Nike supply chain according to established Standard Operating Procedure (SOP) and Service Level Agreement (SLA). Your key responsibilities include and not limited to:

• Monitor key origin operations milestone related to origin cargo management and container trucking with factories and Nike appointed logistics service providers.

• Acting as escalation point for complex operational issue resolution and ensure timely resolution to minimize disruptions impacting cargo flow at origin.

• Escalate critical exceptions with clear root cause perspectives and recommendation to leader.

• Proactively identify exceptions and deviation from SOP, SLAs and milestones to ensure process adherence.

• Guide junior team member in SOP adherence and exception handling.

• Support monthly business reviews and internal leadership updates.