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JobsNike

Retail Team Lead - NIKE Amsterdam Osdorp

Nike

Retail Team Lead - NIKE Amsterdam Osdorp

Nike

Amsterdam, Netherlands

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Healthcare

401(k)

Employee Discount

Performance Bonus

Healthcare

401k

Required Skills

Customer service

Team leadership

Sales

Communication

Nike Amsterdam Osdorp is looking for a Team Lead to join our team and provide world-class service to the consumer:

What you bring

As a NIKE Retail Team Lead, you're the face of NIKE. Enjoy high volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for the,. You'll work with your team to focus on customer service and get to the win the right way.

When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customer' experiences daily. It's more than getting the product from door to floor. It's being part of the first time customers find their dream pair. Those iconic moments - that's our culture. Bring your just-do-it attitude, and let's be fame-changers together.

Our leads specialize in one business area but will support cross-functionally

1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches

2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.

3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.

Be Rewarded for a Job Well Done:

  • One of the best compensation and benefits packages in the industry

  • Opportunity for monthly performance-based bonus

  • A supportive team that values Diversity, Equity & Inclusion

  • A career at a company at the forefront of the sports and fashion industry

  • Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Putting Your Best Foot Forward:

  • 1 year of retail consumer service experience preferred

  • Must be able to live and work in the Netherlands

  • Lead by example and deliver service in line with Nike's Service Principles to bring consumer journey to life

  • Making customers feel welcome, that your care about their wants and needs, and exceed their expectations every step of their journey

  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Note: Relocation support is not available for this role

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About Nike

Nike

A retail brand that provides the sale of apparel, footwear, sports equipment, and accessory products.

10,001+

Employees

Beaverton

Headquarters

$200B

Valuation

Reviews

3.7

10 reviews

Work Life Balance

3.5

Compensation

3.8

Culture

3.4

Career

3.6

Management

2.8

65%

Recommend to a Friend

Pros

Great coworkers and team environment

Good benefits and competitive compensation

Fun and energetic work environment

Cons

Poor management and leadership issues

Workplace politics and competitive environment

Inconsistent company direction and frequent changes

Salary Ranges

34 data points

Mid/L4

Senior/L5

Mid/L4 · Data Analyst

2 reports

$134,195

total / year

Base

$116,500

Stock

-

Bonus

-

$131,895

$136,359

Interview Experience

4 interviews

Difficulty

2.8

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 25%

Neutral 50%

Negative 25%

Interview Process

1

Phone Screen

2

HireVue Video Interview

3

Final Round