We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

The Senior US Payroll Analyst is responsible for proactive collaboration with customers and key internal business partners while assisting in leading the team. The role requires outstanding customer service skills, independent thinking in handling payroll analysis and validations in a challenging, fast paced and high growth environment.

This role will be accountable for US payroll related functions, including payroll processing, payroll tax compliance, and payroll reporting. A successful candidate will be extremely detail driven and organized, delivering timely and accurate payroll and record keeping. They need to be knowledgeable in current federal and state wage and labor laws. They should be able to determine process improvements, work with system integrations, develop and implement action plans across end to end methodology. The individual must be able to handle ambiguity, easily adapt to changes within the organization, be self motivated, and possess strong leadership skills. You’ll be expected to work relevant shifts in India to support the respective payroll regions.

What you’ll do

• Ensure payrolls are processed accurately, timely and in accordance with legal requirements

• Lead payroll operational tasks including auditing reports, computing gross to net calculations, reconciling errors, and performing root cause analysis

• Train and educate the team on payroll processes and/or new wage and labor laws

• Ensure all equity transactions are captured and processed timely

• Ensure all tax payments and compliance requirements are met

• Ensure sufficient controls are in place and implemented for SOX Compliance

• Create and write Standard Operating Procedures in a clear and organized manner

• Work with HR partners and external payroll providers / vendors to ensure consistent and accurate flow of information

• Address complex payroll related inquiries from employees and /or key stakeholders

• Communicate effectively with various levels of management to ensure a high level of customer support and positive customer interactions are met

• Work with Accounting in Month End, Quarter End, Year End payroll reporting

• Work with internal and external audit to ensure the integrity of payroll reports

• Special projects as assigned

This role requires

• 6+ years of US payroll experience

• Prior experience in managing payroll in systems like Workday, ADP etc preferred

• Excellent written and oral communication skills

• Possess a positive attitude and willingness to learn new things

• Advanced proficiency in Microsoft Excel

• Attention to detail and high level of accuracy

• Work relevant shift in India based on region supported

Bonus points if you have

• Must be self motivated and able to work independently

• Experience a fast growing public company strongly preferred

• Attention to detail and high level of accuracy

• Payroll or accounting qualifications preferred

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy