Our Talent team supports our employees worldwide in various ways, so they can do the best work of their lives at Netflix. Our Talent Management team plays a key role in this effort, and we are hiring a talent management professional to support our employees across the US and Canada.  At Netflix, our culture shapes who we are and how we operate. We need someone who is just as passionate about the culture as they are about the work they are doing in the business.

As Senior Manager, Talent Management UCAN, you will own, drive, and implement talent management strategies that effectively balance global standards with regional needs across the US and Canada lines of business. In this role, you'll create innovative, scalable solutions that drive measurable business results by blending strategic vision with practical expertise. 

Success in this position requires exceptional cross-functional leadership, a forward-thinking perspective, and the ability to connect talent management initiatives directly to business outcomes. You'll solve complex problems by proactively thinking of innovative ways to create business impact. You'll also act as a trusted advisor on the implementation of talent programs, offering solutions for all things related to learning, culture, and development.

You'll collaborate with stakeholders at every level to tackle complex challenges while ensuring your solutions remain relevant across diverse contexts. This position reports directly to the Director, Talent Management UCAN. 

Responsibilities include, but are not limited to, the following

Strategic Leadership

• Lead complex talent management initiatives from strategy through execution, ensuring alignment with company objectives 

• Shape functional and regional talent management strategy in partnership with HR Business Partners

• Develop innovative, scalable solutions for major business challenges across various functions/lines of business based on a deep understanding of the business, employee needs, and industry best practices

• Create implementation frameworks that enable consistent delivery with appropriate local adaptation

• Drive program innovation and lead change initiatives - delegating tasks, providing clear expectations, and providing coaching and development to ensure high-quality execution and successful outcomes across all program components

Stakeholder Management

• Build and influence senior stakeholder relationships across all levels and functions

• Engage regularly with stakeholders to receive feedback, align strategy, share progress, and set expectations

• Partner effectively with other Global Business Practice partners across the Talent organization

• Guide cross-functional work and build stakeholder alignment on complex initiatives

Program Development & Implementation

• Develop near-term and long-term Talent Management plans aligned with strategic company goals

• Craft major programs that address global/regional/functional nuances to deliver measurable business impact in partnership with Central teams.

• Facilitate learning through multiple delivery methods (in-person, virtual, digital) with innovative approaches that support team effectiveness and other topics

• Scale regional solutions while maintaining quality standards and excellence

• Monitor program effectiveness and ensure quality implementation

Insight & Innovation

• Gather insights from HR Partner teams and leaders through bi-annual planning and ongoing pulse checks; share with Global Business Practice teams

• Collect and analyze feedback on program components to identify efficiencies, risks, and opportunities

• Use data and stakeholder input to influence new and existing initiatives

• Tackle complex challenges by developing innovative approaches to business challenges, large and small

Requirements for the Role

• Excellent influencing, stakeholder engagement, presentation, and communication skills

• Ability to work as a selfless team player, tactfully engaging with stakeholders across cultural backgrounds and geographies

• Flexibility and adaptability in ambiguous environments, proactively solving problems while navigating complex local and functional dynamics

• Resourcefulness and creativity in developing solutions for challenging problems

• Ability to manage complex projects with multiple stakeholders, requiring both strategic vision and hands-on implementation

Preferred Experience

• Twelve (12) or more years of experience in Human Resources, Leadership Development, Talent Management, Organizational Development, or related field

• At least ten (10) years of progressive experience driving business outcomes through the leadership, design, and delivery of varied talent management, learning programs, and resources

• Expert-level understanding of HR functions, talent management, and leadership practices. Expert-level consultation, presentation, and facilitation skills

• Experience scaling local, regional, and global initiatives across diverse teams/populations

• Background leading Agile and/or design thinking workflows and operating methods

• Track record collaborating with HR partner teams, business leaders at all levels, and subject matter experts to design innovative talent management and learning solutions