Position Snapshot

Location: Braga/Lisbon (Portugal)

Company: Nestlé Business Solutions (NBS)

Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)

Languages: Fluent in English

About us

**Nestlé Business Solutions (NBS)**is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

The Content Support Specialist acts as the bridge between strategic Digital Marketing briefs from HQ and creative agencies, ensuring timely delivery of final assets for trigger-based programs. This role serves as the main point of contact for the brand, ensuring adherence to brand's guidelines while advocating for the use of Nestlé’s Content Operating Models and Global Solutions. The specialist will coordinate with agencies for smooth asset delivery, create performance reports and best practices, and drive change management while aligning with stakeholders to execute the HQ agenda effectively.

A day in the life of...

Act as the bridge between the strategic brief for Digital Marketing Programs from HQ and the creative agencies

Act as the main point of contact for the brand, ensuring agencies’ outputs are in line with brand's guidelines

Ensure the timely delivery of final creative assets for trigger-based programs

Advocates the implementation and usage of the Nestlé Content Operating Models (Content Services & Content Studios) and Global Solutions (e.g., Content Hub and integrated tools)

Coordinate with the agency to facilitate smooth delivery of assets, managing the back-and-forth process based on agreed creative review rounds

Creates and distributes regular performance reports/best practices outline that offer insights & recommendations

Manages and aligns with several stakeholders and must be able to drive change management and execute HQ agenda with agencies, Localization Partners and Markets

What will make you successful

3 to 5 years in digital marketing /e Business working with Global brands

Good knowledge of Digital Marketing and brand marketing

Experience with CRM Brand Campaigns is a must

Proficient English writing, reading, speaking

Proven change management experience

Excellent communication skills

Team oriented mentality and attitude

Ownership, responsibility & adaptability

Result oriented

Can work independently and predominantly in a remote team

Pro-active and self-driven

What we offer

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining us will bring you:

Development of expertise in Nestlé’s Shared Solutions Business

Immersion in a culturally diverse team

Local and international exposure

Flexible working environment

Engagement and wellbeing activities

Competitive salary and annual bonus according to your performance

Meal allowance card

Flex Benefits - at NBS you can choose what benefits are more suitable for you

Make part of the Nestlé Club and get discount in several partners

Free coffee (and good coffee) at the office

Shop with special discounts for employees

Company equipment according to professional needs

Medical support available at the office

E-learning courses and training program to get you where you aim to be

Career progression and possibilities for international career