We are seeking an exceptional Recruiter/Sr Recruiter to join our team, responsible for sourcing, attracting, and hiring top technical & non-technical talent. As an Recruiter, you will play a critical role in identifying, evaluating, and onboarding the best candidates to join our growing team.

What You’ll Do:

• Full-cycle recruitment: Manage the entire recruitment process from initial job requisition to offer extension, including:

• Sourcing: Identify and attract qualified candidates through various channels such as job boards, social media, employee referrals, and networking events.

• Screening: Review resumes, conduct phone screens, and assess candidate qualifications against job requirements.

• Interviewing: Coordinate and conduct interviews with hiring managers and candidates, utilizing behavioral and competency-based interviewing techniques.

• Assessment: Utilize appropriate assessments (e.g., skills tests, personality tests) to evaluate candidate suitability.

• Offer negotiation: Extend competitive offers and negotiate salary and benefits packages.

• Onboarding: Collaborate with the onboarding team to ensure a smooth transition for new hires.

• Build and maintain a strong talent pipeline: Proactively identify and engage with potential candidates for future opportunities.

• Develop and implement innovative recruitment strategies: Stay abreast of industry trends and best practices to optimize the recruitment process.

• Partner with hiring managers: Understand their hiring needs, provide guidance on job descriptions and candidate selection, and build strong relationships.

• Maintain accurate and up-to-date candidate records: Utilize Applicant Tracking System (ATS) to manage the recruitment process efficiently.

• Contribute to the development and implementation of talent acquisition initiatives: Participate in projects aimed at improving the recruitment process and employer branding.

What We’re Looking For:

• 6-8 years of proven experience in full-cycle recruitment, with a strong focus on Customer service hiring.

• Excellent communication, interpersonal, and presentation skills.

• Strong organizational and time management skills with the ability to prioritize and manage multiple tasks effectively.

• Proficiency in using Applicant Tracking Systems (ATS) and other recruitment tools.

• Experience with hiring/sourcing from LinkedIn is a must

• Bachelor’s degree/Master's degree in Human Resources, Business Administration, or a related field preferred.