Territory: Puerto Rico

POSITION SUMMARY

The Associate Clinical Oncology Specialist (ACOS) is responsible for account sales, service, and support activities of all Oncology products within an assigned geography. The individual will sell the full suite of Natera’s Oncology products, support Clinical Oncology Specialists (COS) or vacant geographies, increase revenue and drive market development through direct interaction with individual accounts and caregivers in the oncology continuum of care. Responsibilities include cultivating and maintaining key relationships, working with customers and internal partners to solve the key issues of the day, and executing a strategic business plan to grow unit volumes.

PRIMARY RESPONSIBILITIES

Increase unit volumes by closing new physicians, accounts and growing volume in existing accounts.

Become product experts on all Natera Oncology products and processes to maximize effectiveness in the field.

Work with assigned COS to sell, maintain & support existing customers

Travel to temporarily vacant geographies within an Area/Region to ensure continuity of customer support and business pull through.

Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving

Promote quality client/patient relations and create a supportive climate by serving as a role model for other employees

Respect and maintain the confidentiality of laboratory and financial information

Practice and adhere to all company policies and regulations

Follow Compliance procedures and participates in Compliance training

Perform miscellaneous duties with completion in a designated time frame

Communicate with Natera staff and its customer to ensure quality

• Travel within the assigned territory as required, including participation in evening and weekend programs such as dinner events, conferences, and other territory management activities.

QUALIFICATIONS

Bachelor’s degree or equivalent

Minimum of 2 years of sales experience and/or clinical support experience such as OCN or other.

Background or understanding in oncology (specifically solid tumors) is preferred

​KNOWLEDGE, SKILLS, AND ABILITIES

Proven track record of success in achieving and exceeding sales goals

Award winning sales professional due to individual achievements

Exceptionally bright, flexible, self-motivated, coachable, and results oriented with strong interpersonal and analytical skills

Ability to think strategically as well as execute tactically

Must act with a sense of urgency and work well under pressure

Have a strong desire to work in a fast-pace environment and must work independently and in a team environment with an internal drive to be successful

Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers

Effective time management skills required with a demonstrated ability to assess and prioritize

Proficient in Microsoft PowerPoint and Excel; Gmail; Sales Force.com

• Bilingual in English and Spanish

The total compensation package includes an annualized, uncapped commission in addition to the base salary. Additionally, we offer a car allowance.

Territorio: Puerto Rico

RESUMEN DEL PUESTO

El Especialista Clínico Asociado en Oncología (ACOS, por sus siglas en inglés) es responsable de las ventas de cuentas, el servicio y las actividades de soporte de todos los productos de Oncología dentro de una geografía asignada. El individuo venderá la gama completa de productos de Oncología de Natera, apoyará a los Especialistas Clínicos en Oncología (COS) o cubrirá geografías vacantes, aumentará los ingresos e impulsará el desarrollo del mercado a través de la interacción directa con cuentas individuales y proveedores de atención médica en el continuo de atención oncológica. Las responsabilidades incluyen cultivar y mantener relaciones clave, trabajar con los clientes y socios internos para resolver los problemas clave del día a día, y ejecutar un plan de negocios estratégico para aumentar el volumen de unidades.

RESPONSABILIDADES PRINCIPALES

Aumentar el volumen de unidades cerrando acuerdos con nuevos médicos y cuentas, y aumentando el volumen en las cuentas existentes.

Convertirse en expertos en productos de todos los procesos y productos de Oncología de Natera para maximizar la efectividad en el campo.

Trabajar con el COS asignado para vender, mantener y apoyar a los clientes existentes.

Viajar a territorios temporalmente vacantes dentro de un Área/Región para garantizar la continuidad del soporte al cliente y el flujo del negocio.

Evaluar las necesidades de los profesionales médicos y miembros del personal con un enfoque en el soporte al cliente, coordinación de logística y resolución de problemas.

Promover relaciones de calidad con clientes/pacientes y crear un clima de apoyo sirviendo como modelo a seguir para otros empleados.

Respetar y mantener la confidencialidad de la información de laboratorio y financiera.

Practicar y adherirse a todas las políticas y regulaciones de la compañía.

Seguir los procedimientos de Cumplimiento y participar en la capacitación de Cumplimiento.

Realizar tareas diversas completándolas en el plazo designado.

Comunicarse con el personal de Natera y sus clientes para garantizar la calidad.

Viajar dentro del territorio asignado según sea necesario, incluyendo la participación en programas nocturnos y de fin de semana, tales como cenas, conferencias y otras actividades de gestión del territorio.

REQUISITOS

Licenciatura (Bachillerato) o equivalente.

Mínimo de 2 años de experiencia en ventas y/o experiencia en soporte clínico (como OCN u otro).

Se prefiere experiencia o conocimientos en oncología (específicamente tumores sólidos).

CONOCIMIENTOS, HABILIDADES Y CAPACIDADES

Historial comprobado de éxito en el logro y superación de objetivos de ventas.

Profesional de ventas galardonado debido a logros individuales.

Excepcionalmente inteligente, flexible, automotivado, receptivo al aprendizaje y orientado a resultados, con fuertes habilidades interpersonales y analíticas.

Capacidad para pensar estratégicamente y ejecutar tácticamente.

Debe actuar con sentido de urgencia y trabajar bien bajo presión.

Tener un fuerte deseo de trabajar en un entorno acelerado; debe poder trabajar de forma independiente y en equipo con un impulso interno para tener éxito.

Excelentes habilidades de organización y comunicación (escrita y verbal) con capacidad demostrada para presentar eficazmente tanto a clientes internos como externos.

Habilidades efectivas de gestión del tiempo, con capacidad demostrada para evaluar y priorizar.

Dominio de Microsoft PowerPoint y Excel; Gmail; Salesforce.com.

Bilingüe en inglés y español.

Compensación:** El paquete de compensación total incluye una comisión anualizada y sin tope, además del salario base. Adicionalmente, ofrecemos una asignación para automóvil (car allowance).

The compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. On-target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals. It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes.

On-target earnings (OTE) $110,000—$130,000 USD

OUR OPPORTUNITY

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

WHAT WE OFFER

• Competitive Benefits
• Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.natera.com.

Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.

*If you are based in California, we encourage you to read this important information for California residents. *

Link: https://www.natera.com/notice-of-data-collection-california-residents/

Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.

For more information:

• BBB announcement on job scams
• FBI Cyber Crime resource page