Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Motorola Finance Center in Krakow is a part of our global network of Finance Operations Center (F.O.C.) which provides world class finance, accounting and purchasing services to all Motorola entities. It is a dynamic environment where your ideas and input will be valued and where you will do some of the best work of your life

Job Description:

This job requires working on mixed shift (US hours).

• Leads one of the North America (NA) Collection Team for Fixed Video Business;
• Responsible for preparing and supporting AR reports, including Aging, Bad Debt Reserves, over 60/UCC analysis, and for presenting results to NA Management;
• Sets cash collection targets and makes sure they are met, ensures forecast accuracy is within target range;
• Plans, organizes and assumes responsibility for the quality and timeliness of the Collection teams’ work;
• Supports internal and external audit requirements in relation to respective processes;
• Maintains quality metrics (KPIs);
• Responsible for keeping AR process well documented;
• Identifies areas for improvements / process optimization and takes all necessary steps to implement changes; takes ownership in RPA implementations;
• Close cooperation with Business in NA;
• Handling Customer escalations for NA;
• Provides direct reports with leadership direction, and coaching to achieve work objectives and improve performance and skills.
• Builds collaborative relationships with internal and external customers, global OTC teams, service organization and other teams throughout the company to identify any potential workflow enhancements and process improvements and provide relevant feedback to management, AR Analysts and other key stakeholders;
• Develops, implements and maintains systems, procedures and policies, including Accounts Receivable functions to ensure adherence to company guidelines;
• Manages monthly closing of financial records and posting of month end information; ensures accuracy of financial statements;
• Selects and hires employees to support NA Collection processes. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions.

Basic Requirements:

• At least 5 years of Accounts Receivable**/**Customer Service experience/Order Management/Accounting Operations;
• 1-2 years experience of leadership/management is an asset
• Master degree required;
• Very good knowledge of Microsoft Office, Google tools, SAP;
• Excellent written and verbal communication skills;
• Excellent English;
• Team player with excellent interpersonal skills, strong work ethic and positive attitude;
• Ability to develop, train, lead and motivate a team;
• Possess an inherent sense of urgency. Enjoy unforeseen challenges expected in a large, complex AR, Order To Cash (OTC) area;
• Ability to embrace change, re-prioritize workload on demand and still produce high quality output;
• Accept and give feedback in the spirit of open communication with the goal of enhanced performance;
• Excellent attention to detail and follow through;
• Must be able to work with a diverse international team and always providing excellent customer service.

Travel Requirements:

None

Relocation Provided

None

Position Type:

Experienced

Referral Payment Plan

Yes

Company

Motorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.