Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

RP722

Job Description:

• Provides tailored technical customer operations support.

• Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance.

• Executes customer operations policies and procedures.

• Builds and maintains positive, effective, and mutually beneficial-working alliances with customers.

• Initiates problem solving action and follows through to resolution.

• Performs root-case analysis of problems to formulate and recommend improved alternative operations.

• Leads process improvement initiatives.

Basic Requirements:

• Bachelor's degree in Engineering (Electronics, Telecommunications, or related Technologies).

• More than 5 years of experience.

• Demonstrable or certified knowledge and experience in networks.

• Demostrable expirence in Customer Service.

• Intermediate level of English.

Travel Requirements:

None

Relocation Provided

None

Position Type:

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.