Optimization Solution Analyst, Director (AVP equivalent)

Location: Budapest
Job Reference: JR021655

About the Role

The Optimization Solution Analyst will support critical optimization initiatives for the LCD Division by conducting business analysis, AI prompt design, data analysis, solution design, solution testing, solution implementation (leveraging low code / no code tools), and production support activities.

The ideal candidate will bring a blend of analysis, design, and implementation skills, experience with using Generative Artificial Intelligence (GenAI) capabilities (M365 Copilot), and an understanding of financial services.

Department Profile

In the Legal & Compliance division, we assist the Firm in achieving its business objectives by facilitating and overseeing the Firm's management of legal, regulatory and franchise risk.

The LCD Innovation office is a function within LCD responsible for designing and delivering solutions to optimize and/or transform business processes, data, and technology for the Division. It plays a critical role in shaping and executing on the Division's transformation strategy, including oversight of the Division's technology investment process and management of the LCD Transformation Framework, which aligns process, people, data, and technology enhancements with divisional goals.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What You'll Do in the Role

Business Analysis

• Performing business analysis and solution design activities, including articulating requirements in the form of use cases, capabilities, user stories, detailed functional requirements, acceptance criteria and User Interface mockups
• Employing user-centric and Design-Thinking techniques to optimize user experience for functional and reporting solutions
• Establishing and maintaining strong working relationships with all project stakeholders and constituents, including technology teams
• Conducting data analysis to help inform requirements and/or solution design
• Leading and conducting end user testing (UAT) activities

Optimization Solution Implementation

• Configuring solutions using low code / no code tools such as Share Point, Excel, Monday.com, UI Path, M365 Copilot to meet agreed business requirements
• Supporting end-to-end solution implementation lifecycle from requirements to design, testing, implementation, adoption and ongoing support

Production Support

• Triaging incoming support tickets
• Addressing common end user queries and issues
• Escalating to L2 and L3 teams and following up with business stakeholders, product owners/managers and internal technology teams through the closure of issues

Qualifications

Required

• Undergraduate degree
• 5+ years of experience, including proven business analysis, solution design (incl. use of Design Thinking techniques) and low code / no code tool implementation expertise
• Strong critical thinking and organizational skills
• Experience configuring low code / no code tools
• Ability to manage multiple demands and changing priorities with high quality work in a fast paced and agile environment
• Independent self-starter who can manage multiple activities to aggressive deadlines
• Ability to build relationships across regions and functions, partnering with team members of all levels
• Strong written and verbal communications skills, attention to details, and effective time management
• Strong presentation skills, including the ability to synthesize large amounts of data and information to create polished PowerPoint presentations for various levels of management
• Eagerness to learn the business and understand detailed requirements
• Ability to work in and influence cross-functional teams to meet delivery timelines
• Ability to highlight key risks and issues that may impact the project/ program health
• Excellent MS Office skills, including Excel, and PowerPoint
• Comfortable with working in a matrix and/or virtual team structure

Preferred

• Experience working in the financial services industry
• Experience using GenAI, including Microsoft Copilot
• Experience with Share Point, Monday.com, UI Path, Service Now, Figma
• Experience of analyzing large data sets and designing and implementing data-driven solutions

What You Can Expect From Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please visit https://www.morganstanley.com/about-us/global-offices

Regulatory Requirements

If this role is deemed a Certified role and may require the role holder to hold mandatory regulatory qualifications or the minimum qualifications to meet internal company benchmarks.

Flexible Working

Interested in flexible working opportunities? Morgan Stanley empowers employees to have greater freedom of choice through flexible working arrangements. Speak to our recruitment team to find out more.

Equal Opportunities

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.