Overview

As an Account Technology Strategist (ATS) at Microsoft Sweden, you will play a key strategic role in supporting Sweden’s largest government authorities and municipalities on their digital transformation journey. Together with the Account Executive, you will work in a highly structured and collaborative way to help customers realize their objectives by leveraging Microsoft’s cloud platforms.

In this role, you act as a trusted strategic advisor, guiding customers in how to modernize and transform their IT environments towards Microsoft’s cloud ecosystem — with a strong focus on Azure, Security, and Artificial Intelligence. You will work closely with a limited number of strategically selected customers, building deep relationships and long-term engagement models.

Together with each customer, you will establish a clear and outcome-driven technology roadmap that supports their mission, regulatory requirements, and societal responsibilities. The role requires both strategic perspective and the ability to translate complex challenges into concrete, value-driven solutions using Microsoft technologies.

You will collaborate closely with internal Microsoft teams, partners, and specialists, ensuring alignment across sales, engineering, and delivery. Your work will directly contribute to helping Sweden’s public sector organizations increase efficiency, security, resilience, and innovation capability in an increasingly digital and AI-driven landscape.

This is a role for someone who thrives at the intersection of technology, strategy, and customer impact, and who is motivated by making a tangible difference for society through technology.

Responsibilities:

Customer Strategy & Trusted Advisor

• Build and deepen trusted relationships with senior technology and innovation leaders (e.g., CIO/CTO/CISO and business technology decision makers), in close partnership with the Account Executive.

• Understand and document the customer’s business objectives, technology landscape, and AI & Security strategy to strengthen customer outcomes and the overall customer experience.

• Lead executive technology briefings that align Microsoft solutions to customer strategic priorities and help accelerate customer decisions and progress.

Technology Strategy, Architecture & Roadmap

• Translate customer business priorities into a feasible technology strategy and roadmap, incorporating Microsoft’s portfolio of solutions.

• Create and maintain a structured customer roadmap (e.g., a multi‑horizon plan) and ensure new initiatives fit the customer’s broader enterprise architecture and priorities.

• Own and continuously refresh the Customer Secure AI Assessment, including customer technology landscape and roadmap insights, to drive high‑impact AI and security discussions and opportunities.

Orchestration & Execution (One Microsoft / Partner Ecosystem)

• Orchestrate internal and partner technical resources to deliver end‑to‑end technology leadership and remove technical blockers, working across solution areas and execution stages.

• Operate as One Microsoft, ensuring strong alignment and clear communication across the account’s technology virtual team to deliver a differentiated customer experience.

• Collaborate closely with key stakeholders such as Account Executive, CSAM, CSA, Solutions Engineers, and other internal and partner team members to drive shared outcomes.

Operational & Commercial Excellence

• Drive Microsoft business growth and customer technology transformation by ensuring pipeline is robust and technically viable across solution areas.

• Lead technical governance and technology decision maker (TDM) conversations with the customer and account team to realize value across solutions.

• Build and own a customer consumption plan (where applicable) in collaboration with Account Executive/CSAM, and proactively work with the customer to ensure adoption and value realization.

Technology Leadership, Storytelling & Continuous Learning

• Create and land a compelling end‑to‑end AI and security narrative with customers, and share learnings and customer wins to scale best practices.

• Continuously strengthen business, industry, and technical acumen—especially across AI and Security—and take accountability for learning and development. [

• Leverage Microsoft AI tools and automation to reduce non‑core tasks and increase time spent in high‑value customer engagements.

Compliance

• Model integrity and ethical behavior, adhere to company policies and processes, and complete required compliance training by due dates.

Qualifications:

Required qualifications:

• Proven experience in a senior technology advisory, solution architecture, or strategic technical sales role, working with complex customers and long‑term engagements.
• Strong understanding of cloud platforms and digital transformation, with particular focus on Microsoft Azure,Security, and AI (including modern data and AI‑driven solutions).
• Demonstrated ability to translate business and societal objectives into technology strategies and roadmaps, and to guide customers through structured transformation journeys.
• Experience working with large public sector organizations, government authorities, municipalities, or other highly regulated environments.
• Ability to engage credibly with senior customer stakeholders (e.g., CIO, CTO, CISO, innovation and digital leaders) and act as a trusted strategic advisor.
• Strong collaboration skills and experience working in virtual, cross‑functional teams, partnering closely with Account Executives, customer success, engineering, and partners.
• Excellent communication and presentation skills, with the ability to explain complex technical topics clearly to both technical and non‑technical audiences.
• Fluency in English and Swedish, both written and spoken.

Preferred Qualifications

• Hands‑on experience with enterprise architecture, security architecture, or cloud adoption frameworks.
• Experience driving or supporting AI initiatives, advanced analytics, or data platform transformations in complex organizations.
• Knowledge of public sector regulatory, security, and compliance requirements, and how these influence cloud and AI adoption.
• Experience working with partners and ecosystems to deliver end‑to‑end customer outcomes.
• Background in roles combining technology leadership and commercial responsibility, such as solution sales, technical account leadership, or strategic consulting.

Personal Attributes

• Strategic mindset with a strong customer‑outcome orientation and ability to think long‑term.
• Structured, disciplined way of working, combined with the ability to navigate ambiguity and complexity.
• High level of credibility, integrity, and professionalism, aligned with Microsoft’s values.
• Curiosity and continuous learning mindset, particularly around AI, security, and emerging technologies.
• Passion for using technology to create real impact for society and support the mission of public sector organizations.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.