Overview Microsoft 365 Copilot is redefining how millions get work done. Our team operates at the intersection of cutting-edge AI research and real-world enterprise needs, serving millions of knowledge workers while maintaining the security, compliance, and reliability standards that enterprises demand. This Product Manager II role sits at the heart of Microsoft's AI strategy, where you will translate breakthrough AI capabilities into intuitive product experiences that feel magical yet trustworthy. You'll work closely with AI researchers, engineers, designers, and partner teams to build products that don't just use AI but they're designed AI-first from the ground up.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Responsibilities- Develop deep understanding of the business, our customers, and the competitive landscape through market and customer research.
• Mine product telemetry, usage funnels, and customer feedback to surface high-leverage opportunities and measure what's actually working.
• Use data, customer and competitive insights to define and execute the roadmap for intelligent AI experiences across Microsoft 365, focusing on AI-native workflows that amplify human capabilities rather than simply automating existing tasks.
• Establish new interaction paradigms for human-AI collaboration in productivity scenarios.
• Collaborate closely with AI researchers, engineering, design and partner teams to build and ship AI experiences at scale that are responsive, contextual, and deeply integrated into user workflows.
• Move fast while respecting the guardrails: balance rapid experimentation with Microsoft's commitments to responsible AI, enterprise trust, and compliance.

Qualifications:

Required Qualifications:

• Bachelor's Degree AND 2+ years experience in product/service/program management or software development.OR equivalent experience.
• 2+ years product management shipping 0 to 1 and V1 products at scale.
• Strong product intuition with a user-first and business mindset.
• Scientific, i.e., hypothesis, experimentation and evidence driven. Expert at defining success metrics, running experiments, and translating data into product decisions.
• Clear, concise communicator who can align engineers on specs, present trade-offs to leadership, and rally cross-functional partners around a shared goal.
• Strong technical fluency in system design, APIs, data flows, and MLOps enough to partner effectively with research and engineering.

Preferred Qualifications:

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development.OR equivalent experience.
• 2+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 2+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
• Experience with building AI-first products including model selection, evals, etc.
• Familiarity of Microsoft AI and data platforms including Azure Foundry, Microsoft Graph, or similar AI platforms.

#GXP

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.