Overview:

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world.  The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered.

We are looking for a Business Administrator to join our Copilot Studio team!

The ideal and successful candidate for this role needs to navigate a fast-paced environment, be agile and embrace changes, be able to multi-task, have excellent interpersonal skills, take initiative, demonstrate good judgment, and must maintain a high level of confidentiality. They must be highly competent at setting priorities while executing multiple tasks simultaneously. A successful candidate must build trust through consistent and timely follow-up, with excellent clarity in communication.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

Calendar Management & Meeting Logistics:

• Provide calendar management and time-planning support for multiple executives
• Manage community space and conference room calendars as needed
• Align calendars based on executives’ preferences, priorities, and operating styles
• Ensure meetings are fully prepared, including room booking and AV/technical setup
• Troubleshoot audio, video, and technical issues during meetings as needed

Cross-Functional Collaboration & Communication:

• Build and maintain strong relationships with stakeholders across multiple organizations (e.g., Business Support, HR, Finance, Events, peers)
• Coordinate effectively with internal partners to enable leader and team execution
• Communicate with external partners and audiences as required

Discipline Growth & Development:

• Actively participate in the Business Support community
• Mentor less experienced Business Support colleagues
• Support onboarding and training of new Business Support staff as needed
• Contribute positively to organizational culture
• Document, standardize, and share best practices and operational insights

Event Coordination & Logistics:

• Support planning, coordination, promotion, and execution of events
• Assist in defining event objectives, scope, and success criteria
• Create or co-own event itineraries and run-of-show documents
• Serve as a point of contact for event updates, changes, and issue resolution
• Address preparatory risks and escalate issues appropriately
• Support post-event closeout, including attendance tracking, materials distribution, and follow-ups
• Contribute to team morale and positive team dynamics

Project Ownership

• Execute projects and tasks with minimal supervision
• Own assigned components of projects end-to-end with clear accountability
• Identify risks, dependencies, and challenges and communicate them proactively
• Drive process improvements and operational efficiencies

Resource & Financial Management:

• Support planning, tracking, and maintenance of equipment and inventory
• Process expense reports in full compliance with Microsoft policy
• Track discretionary budgets (e.g., morale, hardware, supplies) and provide reporting
• Manage vendors and suppliers, including setup and purchase order (PO) creation
• Partner with Finance and Business Managers on budget-related activities as needed

Rhythm of Business (ROB)

• Support execution of the team’s rhythm of business and operating cadence
• Coordinate scheduling and meeting logistics aligned to business priorities
• Recognize patterns and interdependencies across business cycles

Space Management & Planning:

• Maintain accurate space-management processes and team space records
• Coordinate office locations, desk assignments, and conference room usage
• Support large-scale space initiatives (e.g., moves, build-outs, restocks)
• Liaise between admins, managers, and space planners
• Use space utilization data to inform recommendations and future needs
• Maintain accurate space data in relevant systems and databases

Team Management Support (Headcount, Hiring, Onboarding/Offboarding)

• Support team experience and engagement activities
• Partner with Global Talent Acquisition and hiring managers on recruitment logistics
• Coordinate onboarding and offboarding for employees, vendors, and interns
• Manage logistics such as equipment ordering, workstation setup, DLs, and security groups
• Maintain headcount tracking, transfers, reporting, and transactions in relevant systems

Travel Management

• Arrange domestic and international travel using Microsoft tools
• Coordinate accommodations, transportation, security, and group travel needs
• Create detailed itineraries as needed
• Ensure required travel documentation is obtained (e.g., visas, immunization records)
• Ensure compliance with Microsoft travel policies

Qualifications Required Qualifications:

• 2+ years Administrative, Business Support, and/or customer service experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:-Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or preferred qualification:

• 3+ years administrative, business support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and basic administration work.
• Associate's/Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources HR, Marketing, Communications, Psychology, Sociology) OR equivalent experience.
• 1+ year(s) experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).

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Business Support ATR-C - The typical base pay range for this role across the U.S. is USD $25.10 - $43.80 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $35.72 - $51.11 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.