Overview

Industry Solutions Delivery (ISD) is a global organization of over 6,000 strategic sellers, industry experts, elite engineers, architects and consultants, working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers.

As the Business Program Management Specialist (BPM) for Sales Acceleration, you are accountable for designing, operationalizing, and scaling the programs that accelerate deal flow, improve win outcomes, and reduce friction across the end-to-end sales lifecycle. This role exists to bring programmatic discipline, clear ownership, and repeatable execution to complex, cross-functional sales motions—ensuring that critical reviews, decision points, and value-added engagements happen earlier, consistently, and with measurable impact.

Operating at the intersection of sales leadership, deal acceleration forums, and cross-functional stakeholders, the BPM translates strategic intent into well-governed programs that sales teams can rely on to move faster and make better decisions. The role is responsible for ensuring that Sales Acceleration is not event-driven or personality-dependent, but instead runs as a scalable operating model with clear entry criteria, outcomes, and accountability.

In today’s business environment—where deal complexity is increasing, resources are constrained, and time-to-decision is critical—this role plays a pivotal part in shifting work left, eliminating late-stage bottlenecks, and driving consistent engagement across regions, segments, and deal sizes.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities:

• Execute and operate Sales Acceleration programs (e.g., Deal Acceleration, Fusion, Win Rooms) within defined frameworks, ensuring consistent cadence, readiness, and follow-through across assigned motions.

• Enable early deal engagement by coordinating required inputs, reviews, and stakeholder participation earlier in the sales lifecycle, helping reduce late-stage friction and rework.

• Apply established governance models by tracking ownership, actions, and decision outcomes across Sales Acceleration forums, escalating gaps or risks as needed.

• Coordinate cross-functional stakeholders (Sales, Services, Finance, Legal) to ensure meetings are well-prepared, discussions are structured, and actions are clearly documented and owned.

• Operationalize defined sales strategies into day-to-day processes, schedules, and artifacts that sellers and partners can consistently follow.

• Identify recurring execution issues (e.g., late engagement, unclear inputs, missed handoffs) and recommend targeted improvements to program leads or managers.

• Produce clear program reporting and summaries that provide visibility into deal status, risks, and next steps for sales and leadership audiences.

Qualifications:

Required Qualification

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvementOR equivalent experience.

Preferred Qualification

• Experience managing programs that span multiple teams and organizations, requiring coordination across diverse stakeholders, competing priorities, and complex operational dependencies.

• Experience supporting or operating sales- or deal‑related programs (e.g., sales execution, deal reviews, pipeline acceleration, operating cadence).

• Working knowledge of process improvement and change management, with a track record of improving execution consistency across teams.

• Experience translating high-level strategy into practical operating processes, including intake models, governance artifacts, and decision frameworks.

• Experience operating in environments with ambiguity, competing priorities, and complex stakeholder dynamics, balancing day‑to‑day execution with continuous improvement.

Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.