Overview

As a visionary Account Technology Unit Leader covering Pharma, Life Sciences, Telecommunications, Professional Services, Media, Travel and Transport for Switzerland you will be responsible to unlock new levels of business performance and address critical market challenges. Your role involves spearheading strategic initiatives designed to drive exponential revenue and consumption / usage growth and fostering alignment among leadership teams across diverse markets within your area. You will champion the adoption of AI-driven transformation while implementing change strategies that resonate with C-suite executives and elevate customer satisfaction.

By proactively identifying emerging market opportunities and trends, you will represent Microsoft as an industry pioneer and thought leader. Your expertise will shape scalable go-to-market strategies, promote the adoption of innovative cloud solutions and leverage partnerships to deliver innovative solutions that fuel market expansion.

Cultivating a culture of inclusion, mentorship and accountability will be central to your leadership as you inspire and reward high-performing, diverse teams. Finally, you will foster collaboration across executive networks and strategic partnerships, paving the way for sustainable long-term growth that impacts the entire ecosystem.

What you Do: Customer Advocate and Market thought Leader: build and model trustworthy relationships in the market and industry to provide differentiated expertise across the executive suite of the customer and prioritized partners and ecosystem. Driving YoY satisfaction improvement in Customer & Partner Experience through Account Team Quality, Customer Plans and Account Transition experience.

Growth and Transformational Sales Leader: Champion operational excellence through the landing, coaching and adoption of Microsoft`s Customer Engagement Methodology (MCEM) across Industry.

People Leader: build the capabilities for the customer journey left to right across all Professional Services, Communications and Media Industries. Foster talent pipeline to ensure coverage to blueprint and headcount preservation. Develop and inclusive culture that attracts top talent coupled with a track record of exceptional sales performance.

Steward of the Business: Lead the RoB , provide leadership for segment operations including partnering with Enablement & Operations and Finance to apply judgement to the segment forecast and pipeline hygiene in alignment with weekly Area and Core to region rhythms.

Compliance: Commit to upholding Microsoft`s trust by adhering to its values, culture, and Trust code in every decision.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

How You Do:

• Actively and visibly sponsors transformation initiatives across areas, including Coaching for Impact (consistent execution of solution plays) and learning programs to upskill the business, industry, AI and leadership proficiency of your direct team and the V-Team working with your customers across whole area.
• Creates a consumption culture that drives a rolling 12-month Account Team Unit (ATU) created Stage 1 Azure Consumed Revenue (ACR) pipeline and Usage pipeline.
• Dedicates time weekly for each market to build a consistent coaching rhythm with manager and direct teams on how they can enable their teams to succeed across Field Revenue Accountability (FRA) Consumption, Usage Excellence, Orchestration and in attracting, developing and retaining talent with transparency and empathy.
• Leads the charge as the ambassador for The Era of AI, positioning it with senior level decision makers at our customers as well as engagement with Executives in GSIs and Advisories. Double down on Software Defined Sovereignty, Azure, AI and Cybersecurity in execution of the ww Enterprise Commercial Growth Plan.
• Drives accountability by leading and representing the Area in weekly, monthly and quarterly Enterprise and ATU rhythms of connection.
• Build credibility by developing an understanding of industry imperatives, competitive landscapes, customer executive priorities, partner sponsorship and building strategic partnerships focused on TAM capture and Horizons 2 and 3.
• Continues progress on Enterprise Operating Unit (EOU) orchestration, driving alignment across ATU shared resource
• Promote success through empowerment and accountability, demonstrating modeling, coaching, and support for your team.
• Attract, retain, and develop talent to build and transform your team, ensuring alignment with industry and customer requirements.
• Utilize industry and market expertise to lead teams in identifying solutions that drive new opportunities, develop industry-specific capabilities, and navigate relevant local trade, regulatory, and policy environments to enable sales teams, partners, and customers across regions.

Qualifications Required Qualifications (RQs)

• Bachelor's / Master’s Degree in Business Administration, Sales, Marketing, Computer Science, Engineering (e.g., Electrical or Mechanical), Business Management, Economics, or related field AND extensive experience in sales, managing high performance sales and technical-sales teams, and/or leadership roles in multi-tiered large organizations OR equivalent experience
• Extensive experience in senior sales leadership roles in multi-tiered large organizations.
• Extensive experience in managing and coaching high-performance sales and/or technical-sales teams.
• Exceptional oral and written communication skills in English, with the ability to produce executive-level materials and drive clarity across diverse audiences.
• Exceptional business understanding, sales acumen, and a proven track record of driving growth and transformation at customers within the respective industries and within corporations.

Preferred Qualifications (PQs)

• Experience working with C-Level executives.
• Proven ability to lead organizational or teams through change.
• German and French language skills are a plus.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.