Overview:

At Mojang Studios, the creators of Minecraft, we are on a mission to build a better world through the power of play.

Why play? Well, play is at the heart of everything we do. It’s the blocky backbone of our games, the core of our development philosophy, and even the origin of our name. From the relentless experimentation of our endlessly inspiring community to the classrooms where Minecraft has become an essential teaching tool, play is the bedrock of our existence.

We enable millions to create and play together, connect people across the globe, and foster a community that is among the most active and passionate in the world. Our community is global and incredibly diverse. When we are developing anything within our franchise, we keep this in mind. We want everyone to not only feel included in Minecraft, but also to see themselves in what we make. Our goal is for the Mojang Studios team to be as diverse as our community.

Are you passionate about building scalable systems and driving clarity across a global studio? Mojang Studios is looking for a Director of Franchise Operations a strategic leader who combines operational excellence with product delivery experience. This role is pivotal in creating clear, scalable processes and frameworks that enable teams worldwide to execute with confidence and speed.

What You Bring

• Proven experience in operations leadership within gaming, entertainment, or technology industries.

• A track record ofshipping products and leading product development cycles.

• Analytical,critical thinking**, and** problem-solving skills to tackle complexity and design systems.

• Communication skills to tailor messaging for broad, global audiences and drive clarity.

• High ambition, accountability, and self-motivation in fast-paced environments.

Leadership Qualities & Cultural Fit

• Visionary Leadership: Balances strategic vision with operational detail, inspiring teams toward shared goals.

• Collaborative Mindset:Builds trust and transparency across global teams.

• Empowerment & Accountability: Creates clarity in roles and expectations, empowering teams to deliver.

• Adaptability & Resilience: Thrives in dynamic environments and navigates ambiguity with confidence.

• Innovation & Inclusion: Champions creativity, continuous improvement, and inclusive practices aligned with company values.

• Critical Thinking: Approaches challenges with structured thinking and sound judgment.

• Passion for Excellence: Demonstrates commitment to operational rigor, innovation, and cultural diversity.

Responsibilities -:

Design & Scale:Build and implement operational frameworks that bring clarity and efficiency to a global franchise.

• Drive Alignment: Partner with product teams to align operational strategies with development roadmaps and delivery milestones.

• Govern & Optimize: Establish governance models and transparent reporting mechanisms to foster accountability and continuous improvement.

• Collaborate Globally: Work across a global studio with engineering, product, and business teams to streamline workflows and execution standards.

• Communicate Clearly: Translate complex concepts into actionable insights for diverse audiences—from executives to frontline teams.

Success Measures

• Operational efficiency metrics (cycle time reduction, process adoption rates).

• Stakeholder satisfaction and clarity in alignment across product and business teams.

• On-time delivery of product milestones and operational frameworks.

• Continuous improvement initiatives that elevate franchise performance globally.

Qualifications Required Qualifications:

• Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement

OR equivalent experience.

Preferred Qualifications:

• Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement OR equivalent experience.
• Experience in operations leadership within gaming, entertainment, or technology industries.
• A track record of shipping products and leading product development cycles.
• Demonstrated ability to influence stakeholders and drive alignment across multiple teams.

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Business Program Management IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.