Overview

Microsoft Agent 365 is the control plane for AI agents, enabling organizations to deploy, govern, secure, and manage agentic AI for enterprises. It integrates with identity and security systems, provides lifecycle controls, and connects agents to data, applications, and workflows - helping enterprises confidently extend their infrastructure from human users to agent users. Agent 365 equips agents with enterprise-grade controls, observability, and governance while enabling rich interoperability with business tools and intelligence systems such as Work IQ.

Within this, the Work IQ Data team is taking on an ambitious and foundational charter: creating a world-class experience for Skills powered by data spread across a wide range of internal and external data sources. We are building core capabilities at the intersection of skills, data, and agent reasoning - exactly where the next wave of AI agent innovation will happen.

A key focus of this team is to build on the concept of Skills, an emerging paradigm for how agents reason about tasks and take action. While creating a skill is straightforward, building a platform where skills are reliable, observable, governable, debuggable, customizable, and shareable, and deeply connected to enterprise data, is a complex and compelling engineering challenge. Our mission includes elevating Microsoft’s existing data ecosystem - spanning multiple internal and external sources - into first-class MCP resources and Skills that deepen the Work IQ toolchain. We will also be building high-value, out-of-box skills that make it dramatically easier for agents to reason over enterprise context and execute complex, multi-step workflows with high reliability.

This is foundational platform work with broad impact across all agent surfaces of Microsoft. We are looking for a Senior Software Engineer to join our team.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

• Responsibilities- Design, build, and operate scalable, distributed systems that power Skills and data integration within Agent 365,
• Develop core infrastructure that makes skills reliable, observable, governable, debuggable, and easy to extend and customize,
• Connect and elevate data from diverse internal and external sources into high-quality MCP resources and Skills that agents can reason over and act upon,
• Build and ship out-of-box skills for high-impact scenarios, enabling agents to execute complex, multi-step tasks with confidence,
• Collaborate closely with product managers, applied scientists, and partner engineering teams across Microsoft,
• Drive technical architecture, design reviews, and engineering best practices,
• Own features end-to-end, from design and implementation through deployment, monitoring, and iteration in production,
• Mentor and support other engineers, contributing to an effective, inclusive, and growth-oriented engineering culture,

Qualifications:

Required Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or PythonOR equivalent experience.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:-Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred qualification:

• 5+ years of professional software engineering experience building and shipping production systems.
• Solid fundamentals in data structures, algorithms, and software design.
• Experience building distributed systems, cloud services, or data-intensive platforms.
• Experience with microservices, and service-oriented architectures.
• Familiarity with data platforms, integration layers, or large-scale signal processing.
• Deep interest or experience in AI agents and skill/tool abstractions.
• Demonstrated ability to lead technical discussions and influence cross-team design decisions.

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Software Engineering IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.