Overview

Microsoft is innovating rapidly in advertising to grow its share of global markets by providing the advertising industry with the state-of-the-art online platform and service. Our team is at the forefront of innovations by harnessing the power of generative AI and LLM-driven agents. We focus on building intelligent agents, and scalable ML pipelines that drive ads performance optimization and automated customer support across online ads scenarios. We are a world-class R&D team of passionate and talented scientists and engineers who aspire to solve challenging problems and turn innovative ideas into high-quality products and services that can help hundreds of millions of users and advertisers and directly impact our business.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50- mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

• Responsibilities- Design, training/evaluation, development/deployment of AI agents for ads performance optimization and automated customer support.
• Apply solid problem-solving and data analysis skills to identify opportunities, optimize performance, and deliver measurable business impact.
• Stay up to date with the latest advancements in generative AI, LLM-driven agent, online advertisement, and make integration and improvement for our systems.
• Develop scalable and robust algorithms and pipelines for efficient model training, data processing, online serving and measurement.
• Collaborate with cross-functional teams, such as product managers and Infra/UI engineers, to define strategies and deliver solutions that enhance our systems.
• Present problems, insights, technical solutions, and results clearly to both technical and non-technical stakeholders.

Qualifications Required Qualifications:

• Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics predictive analytics, research)OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)
• OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)
• OR equivalent experience.
• 3+ years of experience in machine learning, large AI model or LLM-driven agent development and application.
• Proven track record of leading projects and delivering successful results in related areas.
• Proficiency in programming languages such as Python and C++/C#. Ability to implement ideas quickly and iterate based on feedback and experiments.
• Solid communication and presentation skills, with the ability to collaborate productively in cross-functional teams.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research)OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)
• OR equivalent experience.
• Proven ability in technical innovation and creative problem-solving.
• Hands-on experience in LLM/MLLM or agentic algorithm development.

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.