Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

We’re looking for a Cloud Solution Architect (CSA) who specializes in data platforms and analytics to help our Automotive OEM customers build secure, scalable, and AI-ready solutions on Microsoft Azure. In this customer-facing role, you’ll deliver engagements that span architecture design, proof of concepts, and production deployments, ensuring performance, resiliency, and security across mission-critical workloads. As part of the Cloud + AI Data team, you’ll leverage existing Repeatable IP and execution engines with accountability to drive delivery excellence, accelerate adoption, and ensure a successful deployment for the customer for services like Microsoft Fabric, Azure Databricks, Cosmos DB, and Purview. You’ll collaborate with engineering teams, share best practices, and stay current with evolving trends to help customers unlock the full value of their data and AI investments.

• Responsibilities- Engage with customer IT and business leaders to understand their data estate, priorities, and success measures, and design secure, scalable Data & AI solutions that deliver measurable business value.

• Lead architecture design sessions, develop Data & Analytics roadmaps, and drive Proof of Concepts (POCs) and Minimum Viable Products (MVPs) to accelerate adoption and ensure long-term technical viability.

• Deliver repeatable intellectual property (IP) to achieve targeted outcomes, accelerate Azure Consumed Revenue (ACR), and contribute to centralized IP development initiatives.

• Drive technical excellence by leading the health, resiliency, security, and optimization of mission-critical data workloads, ensuring readiness for production-scale AI use cases.

• Identify and resolve technical blockers, share customer feedback with engineering teams, and influence product improvements through Voice of the Customer insights.

• Be accredited and certified to deliver with advanced and expert-level proficiency in priority workloads including Microsoft Fabric, Azure Databricks, Microsoft Purview, Azure SQL, PostgreSQL, MySQL, and Cosmos DB.

• Demonstrate a growth mindset by continuously aligning your skills to team and customer needs, contributing to technical communities, and mentoring others to accelerate customer outcomes.

• Qualifications- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND multiple years of experience in cloud/data technologies, information technology (IT) consulting/support

• Several years of experience working in a customer-facing role

• Several years of experience working on technical projects AND technical certifications in cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

• Deep experience in enterprise-level cloud and hybrid infrastructures, DevOps principles, platform engineering, coding and solution design.

• Demonstrated leadership abilities, including executive presence, strong influencing skills with customers regardless of authority, and proven experience leading end-to-end transformational processes.

In line with our Flexible Work approach, for roles at Microsoft Germany and Austria, we recommend spending at least two days per week in the office or at the customer site. The actual number of days to work from the office or at the customer will be defined in agreement between the employee and their manager.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.