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Network Engineer, Operations & Support

Meta

Network Engineer, Operations & Support

Meta

Singapore

·

On-site

·

Full-time

·

2w ago

Benefits & Perks

Equity

Bonus

Equity

Required Skills

Network operations

Large-scale infrastructure

CDN or Backbone IP/Optical networks

DevOps

Cloud operations

ITIL

Incident response

Meta is seeking a forward-thinking Network Engineer to join the Edge & Network Services (ENS) team. This role focuses on improving operational efficiency and reliability across one of the world's most dynamic and hyperscaler networks. The successful candidate will possess advanced technical skills in networking, systems, automation/tooling, and will thrive in a rapidly evolving environment.

This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry.

Network Engineer, Operations & Support Responsibilities:

  • Be the key Subject Matter Expert on operating & managing Meta's production networks in a hyper-scale, heterogeneous and hybrid infrastructure
  • Formulate the right metrics and definitions of success to drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements
  • Develop the operational process improvement plans, and transform the improvements to scalable and automated workflows by writing and reviewing the code to improve the operational efficiency
  • Perform analysis on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues
  • Anticipate potential operational risks and develop strategies to mitigate/minimize
  • Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences
  • Build cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver exceptional operational results and manage the performance of external vendors
  • Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network
  • Participate in an on-call rotation to support the network infrastructure 24x7
  • 15% of travel required (domestic and international)

Minimum Qualifications:

  • Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
  • 4+ years of experience with network operations while supporting large-scale network infrastructure
  • Proficient in at least one of the network domains: Backbone IP/Optical network or CDN/Edge network, including topology, protocol, hardware and architectures
  • Experience working within a global team and collaborate with cross-functional teams in a fast-paced and dynamic environment with limited supervision
  • Experience learning new languages, technologies, frameworks and APIs
  • Experience in implementing/maintaining the monitoring, alerting and repairing systems for production network in a DevOps environment
  • Proficient in an operations framework and best practices, such as ITIL v.4, CMMi, Lean Six Sigma
  • Experience managing operations in public cloud environments (OCI, AWS, GCP, etc.), including (but not limited to) monitoring, incident response, and ensuring reliability and security across multiple platforms

Preferred Qualifications:

  • Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6
  • Experience troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)
  • Demonstrated experience in conducting data-driven analysis
  • Experience in providing technical guidance to external vendors, through escalation (Tier IV)
  • Familiarity with the Linux based systems
  • Experience with scripting and automation (Bash, Python, Perl)
  • Experience with infrastructure automation tools (such as Terraform) is highly desirable

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and Whats App further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

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About Meta

Meta

Meta

Public

A social technology company that enables people to connect, find communities, and grow businesses.

10,001+

Employees

Menlo Park

Headquarters

$800B

Valuation

Reviews

3.4

26 reviews

Work Life Balance

2.3

Compensation

4.2

Culture

2.8

Career

3.1

Management

2.1

45%

Recommend to a Friend

Pros

Excellent compensation and benefits

Smart and talented colleagues

Fast-paced and challenging work environment

Cons

Frequent layoffs and job insecurity

Poor leadership and management accountability

High stress and competitive work environment

Salary Ranges

40,175 data points

Mid/L4

Mid/L4 · Data Scientist

3,113 reports

$284,667

total / year

Base

$179,458

Stock

$79,981

Bonus

$25,228

$193,897

$434,902

Interview Experience

6 interviews

Difficulty

4.2

/ 5

Duration

21-35 weeks

Offer Rate

17%

Experience

Positive 17%

Neutral 17%

Negative 66%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Coding Interviews

6

System Design Interview

7

Behavioral Interview

8

Final Loop/Hiring Manager Round

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Live Coding