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Manager, Foundation & Support

Meta

Manager, Foundation & Support

Meta

Fort Worth, TX

·

On-site

·

Full-time

·

1mo ago

Benefits & Perks

Competitive salary and equity package

Comprehensive health, dental, and vision insurance

401(k) matching

Team events and activities

Generous paid time off and holidays

Equity

Healthcare

Required Skills

Python

JavaScript

PostgreSQL

About Us

Meta builds technologies that help people connect, find communities and grow businesses.

Size: 10000+ employees
Industry: Engineering, Social Media, Technology

View Company Profile

Meta is seeking a Network Operations Engineering Manager to lead our Edge and Network Services (ENS) Foundation Net Ops team. In this role, you will provide both technical and people leadership, driving operations and innovation across our global network infrastructure. You will be responsible for managing and developing a team, setting strategic direction, and partnering with cross-functional leaders to deliver business-critical outcomes at scale.

Manager, Foundation & Support Responsibilities:

  • Lead, mentor, and grow a team of network operations engineers, fostering an environment of technical expertise, collaboration, and continuous learning
  • Set clear goals, provide regular feedback, and support career development for direct reports
  • Manage the team's response to major incidents and site events (SEVs), ensuring rapid resolution and root cause analysis for edge, caching, and network infrastructure
  • Develop and implement strategies to improve incident response processes, reduce operational risk, and enhance network reliability
  • Own and evolve change management processes, ensuring security, business continuity, and compliance across Meta's network infrastructure
  • Proactively identify and mitigate operational risks, collaborating with partner teams to design robust processes for data and asset protection
  • Represent ENS in cross-functional forums, influencing the design and integration of new technologies and infrastructure
  • Build and maintain key partnerships with internal business teams, external vendors, and engineering leaders to align on priorities and deliver critical projects
  • Drive continuous improvement in operational policies, processes, and procedures to optimize efficiency, quality, and scalability
  • Champion automation initiatives, working with engineering teams to ensure Tier-1 network faults are remediated by software and operational toil is minimized
  • Define and track key metrics for operational performance, vendor management, and service quality
  • Use data to inform strategy, prioritize investments, and communicate impact to leadership and stakeholders
  • Provide clear, transparent communication on team goals, progress, and outcomes to all levels of the organization
  • Share lessons learned and best practices to drive organizational learning and continuous improvement

**Minimum Qualifications:Email Address

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  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience
  • 8+ years of experience in network engineering, data center infrastructure, or large-scale network deployment, including hands-on responsibility for planning, building, or operating production or lab networks
  • 3+ years of people management experience leading engineering or technical operations teams responsible for network deployment, reliability, or site infrastructure
  • Experience managing external vendors or MSPs, including establishing expectations, monitoring SLAs (service level agreements), and holding vendors accountable for quality and timelines
  • Practical experience and knowledge of network, optical, and physical layer infrastructure in hyperscale environments
  • Demonstrated experience in communication and stakeholder management skills, with a track record of influencing cross-functional teams and external partners
  • Demonstrated experience to drive operational programs from inception to delivery, using metrics to convey impact

Preferred Qualifications:

  • 10+ years of combined experience across network deployment, lab infrastructure operations, or data center environments
  • 5+ years of people leadership, including scaling a team, mentoring engineers, and establishing operational processes
  • Experience implementing automation or tooling for network deployment, provisioning, or infrastructure operations (e.g., Ansible, Python, internal orchestration systems)
  • Expertise in project management and continuous improvement methodologies
  • Experience managing SLAs (service level agreements) and driving improvements against operational metrics at scale
  • Familiarity with data center design, cabling, fiber optics, and facility infrastructure
  • Experience operating in a large-scale, global environment with complex cross-functional dependencies (e.g., hardware engineering, production engineering, site operations, and field service/vendor performance management)

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and Whats App further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.

$162,000/year to $227,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

Client-provided location(s): Fort Worth, TX

Job ID: a1KDp00000CZKlmMAH

Employment Type: OTHER

Posted: 2026-01-08T19:29:01
Apply on company site

Perks and Benefits

Health and Wellness

  • Health Insurance
  • Health Reimbursement Account
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Short-Term Disability
  • Long-Term Disability
  • FSA
  • FSA With Employer Contribution
  • HSA
  • HSA With Employer Contribution
  • Fitness Subsidies
  • On-Site Gym
  • Mental Health Benefits

Parental Benefits

  • Birth Parent or Maternity Leave
  • Non-Birth Parent or Paternity Leave
  • Fertility Benefits
  • Adoption Assistance Program
  • Family Support Resources

Work Flexibility

  • Flexible Work Hours
  • Remote Work Opportunities
  • Hybrid Work Opportunities

Office Life and Perks

  • Commuter Benefits Program
  • Casual Dress
  • Happy Hours
  • Snacks
  • Some Meals Provided
  • Company Outings
  • On-Site Cafeteria
  • Holiday Events

Vacation and Time Off

  • Paid Vacation
  • Unlimited Paid Time Off
  • Paid Holidays
  • Personal/Sick Days
  • Sabbatical
  • Leave of Absence

Financial and Retirement

  • 401(K)
  • 401(K) With Company Matching
  • Pension
  • Company Equity
  • Performance Bonus
  • Relocation Assistance
  • Financial Counseling

Professional Development

  • Learning and Development Stipend
  • Promote From Within
  • Mentor Program
  • Shadowing Opportunities
  • Access to Online Courses
  • Lunch and Learns
  • Internship Program

Diversity and Inclusion

Company Videos

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About Meta

Meta

Meta

Public

A social technology company that enables people to connect, find communities, and grow businesses.

10,001+

Employees

Menlo Park

Headquarters

$800B

Valuation

Reviews

3.4

26 reviews

Work Life Balance

2.3

Compensation

4.2

Culture

2.8

Career

3.1

Management

2.1

45%

Recommend to a Friend

Pros

Excellent compensation and benefits

Smart and talented colleagues

Fast-paced and challenging work environment

Cons

Frequent layoffs and job insecurity

Poor leadership and management accountability

High stress and competitive work environment

Salary Ranges

40,175 data points

Mid/L4

Mid/L4 · Data Scientist

3,113 reports

$284,667

total / year

Base

$179,458

Stock

$79,981

Bonus

$25,228

$193,897

$434,902

Interview Experience

6 interviews

Difficulty

4.2

/ 5

Duration

21-35 weeks

Offer Rate

17%

Experience

Positive 17%

Neutral 17%

Negative 66%

Interview Process

1

Application Review

2

Recruiter Screen

3

Online Assessment

4

Technical Phone Screen

5

Coding Interviews

6

System Design Interview

7

Behavioral Interview

8

Final Loop/Hiring Manager Round

Common Questions

Coding/Algorithm

System Design

Behavioral/STAR

Technical Knowledge

Live Coding