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Customer and Account Specialist, Oncology

Merck

Customer and Account Specialist, Oncology

Merck

ISR - Central District of Israel - Hod Hasharon

·

On-site

·

Full-time

·

2w ago

Required Skills

Account Management

Business Management

Communication

Customer Management

Market Analysis

Oncology Sales

Product Knowledge

Relationship Management

Revenue Generation

Sales Forecasting

Strategic Planning

Job Description:

Our Oncology team is dedicated to delivering breakthrough innovations that extend and improve the lives of cancer patients worldwide.

Our team of forward-thinking individuals achieve this through an unwavering commitment to support accessibility to medicine, providing new therapeutic solutions, and collaborating with governments and payers to ensure that people who need medicines have access to them.

Our focus is on innovation and launch execution excellence; we translate breakthrough science into innovative medicines that help people with cancer across the globe.

The Customer and Account Specialist is responsible for managing a territory of several accounts and key customers in it. Customer and Account Specialist should establish and improve relationship with variety of customers. CAS reports directly to CAM or BSM.

Key Responsibilities:

  • Identify key customers, define strategy and tactics to develop your territory

  • Create and manage long-term relationships and partnerships

  • Identify customer needs, create business opportunities and customer solutions

  • Achieve/exceed sales targets and agreed KPI's of personal priorities

  • Analyze territory and accounts sales, CLM dashboard, and translate them to action plans

  • Organize and implement tailored made activities for your territory

  • Implement and manage local projects

Requirements:

  • Degree: B.A

  • Previous successful experience of at least 1 year as sales representative - an advantage.

  • High scientific level abilities

  • Managing high level medical discussions

  • Proactive can do attitude, strong analytical and customer facing skills

  • Very high selling skills level

  • Capable of creating and managing long-term relationships and partnerships

  • Outstanding communication skills and flexibility

  • Strategic thinking, planning skills

  • Self-motivated with the ability to perform with a high level of independence

Required Skills:

Account Management, Business Management, Communication, Customer Accounts, Customer Experience Management, Customer Management, Interpersonal Relationships, Market Analysis, Oncology Sales, Product Knowledge, Relationship Management, Revenue Generation, Sales Forecasting, Sales Operations, Sales Reporting, Strategic Customer Development, Strategic Planning

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation: VISA Sponsorship:Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift: Valid Driving License:Hazardous Material(s):

Job Posting End Date:

03/3/2026

A job posting is effective until 11: 59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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About Merck

Merck

Merck

Public

Multinational pharmaceutical company.

10,001+

Employees

Rahway

Headquarters

Reviews

3.6

19 reviews

Work Life Balance

3.8

Compensation

3.2

Culture

3.0

Career

2.8

Management

2.5

60%

Recommend to a Friend

Pros

Large company with networking opportunities

Good work-life balance

Decent benefits and salary

Cons

Limited upward and lateral mobility

Slow promotion timeline

Favoritism in advancement

Salary Ranges

2,500 data points

Director

Director · Associate Director, D&A Strategy

1 reports

$176,890

total / year

Base

$153,800

Stock

-

Bonus

-

$176,890

$176,890

Interview Experience

20 interviews

Difficulty

2.9

/ 5

Duration

14-28 weeks

Offer Rate

25%

Experience

Positive 10%

Neutral 50%

Negative 40%

Interview Process

1

Application Review

2

Recruiter Screen

3

Hiring Manager Interview

4

Panel Interview

5

Final Decision

Common Questions

Technical Knowledge

Behavioral/STAR

Past Experience

Culture Fit

Case Study