Pre-Owned Reconditioning Service Advisor

The Mercedes-Benz Manhattan Service Advisor

Pre-Owned Reconditioning is responsible for the daily operations and profitability of the North Bergen used vehicle reconditioning center, the North Bergen Sprinter repair shop, and the quality output of both operations in conjunction with the Supervisor of new vehicle operations, and collision.

The Mercedes-Benz Manhattan Service Advisor

Pre-Owned Reconditioning must provide a consistently outstanding brand and customer experience through fostering excellent preparation, attitude, and teamwork for its internal and external customers.
Basic duties include (but not limited to):

Daily shop operations for the Sprinter workshop

Daily operations and shop for used vehicle reconditioning and coordination with the collision shop

Vehicle quality output and quality assurance process

Paperwork associated with the process

Photography of completed vehicles and uploading to website

Vendor management of detailing, collision center (internal), wheel repairs, and logistics

Maintaining a clean, safe and compliant work area
NOTE: This is not an exhaustive list of responsibilities.

High School Diploma (GED) or equivalent work experience

Must have 5+ years’ experience in automotive repair

Excellent leadership potential and people skills

Proficient in DMS and Microsoft product

Business sense and ability to track key performance metrics

Ability to commute to and from MBM in Manhattan / North Bergen

Able to withstand the physical requirements of the position.