At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Join our team as a Service Now Developer and help deliver innovative solutions that streamline business processes and drive transformation across the organization. In this role, you’ll work with a skilled team, leverage automation and AI, and build scalable applications on a robust Service Now platform supporting thousands of users and leverage the latest technologies—including automation and AI—to solve complex challenges. If you’re passionate about building scalable applications and eager to make a meaningful impact, we invite you to apply and be part of our dynamic journey.
Our Service Now platform team is committed to driving transformation and delivering measurable value for business stakeholders. We foster a supportive environment where team members are encouraged to share ideas, recognize each other’s achievements, and take ownership of their work. Training opportunities, employee recognition, and cross-functional collaboration are central to our culture. We believe in balancing high performance with flexibility, and we respect personal time. We celebrate diversity and foster an inclusive environment where all backgrounds and perspectives are respected. This position offers a flexible working set-up, with options for on-site, hybrid, or remote arrangements depending on your location and preference. You’ll report to our Bogota office, collaborating with global teams and stakeholders across multiple regions.

Responsibilities include the following and other duties may be assigned:

• Support the full development lifecycle for Service Now solutions

• Design, develop, and modify Service Now applications, integrations, and web components

• Analyze and enhance platform functionality, including configuration of workspaces, portals, workflows, and reports

• Collaborate with business and technical teams to translate requirements into solutions

• Conduct testing, resolve bugs, and prepare system documentation

• Recommend improvements to development and system standards

Required Knowledge and Experience:

• Bachelor’s degree

• Fluent English level

• Two years of relevant experience designing, developing, and modifying apps

• Proficiency in JavaScript, HTML, CSS, AJAX, and Service Now platform development

• Preferred certifications: ITIL, ITSM, or Service Now Certified Application Developer

• Strong analytical, problem-solving, and communication skills

• Experience developing custom Service Portal widgets, AI Search configuration, Flow Designer Flows, REST integrations, and Configurable Workspaces

• Familiarity with OAuth authentication and Single Sign-on solutions

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here