At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Are you a passionate, dedicated, and motivated Project Manager looking for a new challenge? As the Sr. Service Project Management Specialist, you will manage a variety of projects to deliver on key business strategies and initiatives. You will work across functions, departments, business units, and geographies utilizing project management skills to shape our business. You will become an integral part of the Service organization driving key initiatives to increase both internal and external customer satisfaction.
Be a leader and innovator, while becoming part of the Medtronic family. The role will be a flexwork model in Bogotá.

Responsibilities may include the following and other duties may be assigned:

• Applying strong project management skillsets to plan, initiate, monitor, track, and ultimately deliver service-related projects
• Leading cross-functional teams for global Service projects for the Americas, potentially for APAC and EMEA as needed
• Developing and implementing processes across Service to standardize and drive consistency
• Partnering with cross-functional, global teams to define, implement, and monitor processes and systems to improve service delivery for both internal and external customers
• Understand business needs and serve as a subject matter expert, acting in a consulting role for both business stakeholders and IT teams
• Translate user needs into clear, actionable milestones to establish delivery expectations through effective release management across multiple IT systems
• Knowledge of Agile methodologies and the ability to apply Agile principles
• Demonstrated expertise in IT coordination, effectively aligning cross-functional teams, systems, and timelines to ensure successful delivery
• Conveying, driving and escalating project statuses, issues, and successes through effective communication with team members, stakeholders, and upper management
• Effectively meeting milestones and deadlines in an autonomous environment
• Applying broad business acumen, including financial modelling, ROI, and other cost/benefit tools
• Learning and applying a strong understanding of the Service business, products, and clinical applications
• Leading and participating in continuous improvement activities across the Service organization
• Enforcing quality standards within every project and all day-to-day activities
• Bring industry and supply chain expertise and encourage understanding and involvement of all functions while seeking long term solutions to data challenges

Required Knowledge and Experience:

• Bachelor’s degree
• Four years of relevant experience applying strong project management skillsets to plan, initiate, monitor, track, and ultimately deliver service-related projects and Project Management
• Fluent in English
• Experience leading diverse and complex projects and programs
• MS Office experience
• MS Excel expertise
• Experience working with medical devices and systems, imaging technology, or other technical disciplines; PMP Certification (or ability to attain within 1 year); Knowledge of the following IT Systems (i.e. SNOW, SAP, and SMAX) is advantageous

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000 passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here