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Quality Systems Manager.

Medtronic

Quality Systems Manager.

Medtronic

Ciudad Juarez, Chihuahua, Mexico

·

On-site

·

Full-time

·

2w ago

Benefits & Perks

Healthcare

401(k)

Paid Time Off

Employee Stock Purchase Plan

Employee Assistance Program

Healthcare

401k

Required Skills

Quality management

Regulatory compliance

People management

Process analysis

Leadership

Quality & Compliance Leadership Role at Medtronic

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

About the Role

This is a People Management Functional Career Stream position. Management and supervisory professionals with one or more employees who are focused on tactical, operational and some strategic activities within a specified area. Levels within the management career stream typically have six or more direct reports. The majority of time is spent overseeing your area of responsibility, managing performance, developing talent, engagement and inclusion, communicating business and operational developments, planning, prioritizing and/or directing the responsibilities of direct reports. Goal achievement is typically accomplished through performance of direct and/or indirect reports.

Responsibilities

Responsibilities may include the following and other duties may be assigned:

  • Provides oversight for the development and maintenance of quality programs, systems, processes and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines
  • Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance
  • Works directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet regulations
  • Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits
  • Prepares reports and/or necessary documentation (ex Corrective and Preventative Actions) and provides to applicable stakeholders, both internal and external
  • Co-ordinates legal requests in support of government investigations or litigations
  • Ensures the quality assurance programs and policies are maintained and modified regularly
  • Facilitates uniform standards worldwide and enables best practice sharing, thereby fostering the achievement of company's mission globally

People Management Responsibilities

A key responsibility of roles in this career stream is managing people, which includes:

  • Accountability for mentoring, developing and coaching staff on meeting/exceeding performance expectations and defined objectives
  • Providing leadership to staff ensuring the prioritization of strategic and department level initiatives to include defining performance goals and targets
  • Conducting performance reviews and staff 1:1s to guide performance management and employee development efforts and manage toward departmental goals

Differentiating Factors

Autonomy:

  • Manages subordinate supervisors and/or experienced professionals who exercise latitude and independence in assignments
  • Provides tactical and/or operational leadership and coaching
  • Receives assignments in task and objective oriented terms

Organizational Impact:

  • Establishes operational plans and implements policies and strategies
  • Decisions impact program schedules, customer satisfaction levels, or allocation of time, material resources, expenditures and funds
  • May have budget or P&L accountability for a department, function or geography
  • Strive for continuous improvement and consistency in deliverables

Innovation and Complexity:

  • Proposes modifications to functional operating policies and day-to-day processes
  • Problems and issues faced are complex, difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem

Communication and Influence:

  • Communicates with internal and external customers and vendors regarding ongoing operations
  • Uses information exchange, influence and active persuasion without direct exercise of command to gain cooperation of other parties
  • May interact on issues that have externally shared objectives

Leadership and Talent Management:

  • Manages a team consisting of supervisors and/or experienced professionals in the Specialist career stream
  • Leads, directs and reviews the work of a team who exercise latitude and independence in their assignments
  • Authorizes hiring, firing, promotion and reward within own area

Qualifications

Required Knowledge and Experience:

  • Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area
  • Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization
  • Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A)) and minimum of 5 years relevant experience, or advanced degree with a minimum of 3 years prior relevant experience

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

Your Career at Medtronic

By bringing your ambitious ideas, unique perspective and contributions, you will:

  • Build a better future, amplifying your impact on the causes that matter to you and the world
  • Grow a career reflective of your passion and abilities
  • Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

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About Medtronic

Medtronic

A healthcare technology company that designs and develops AI-based products and solutions for the medical industry.

10,001+

Employees

Minneapolis

Headquarters

Reviews

3.3

10 reviews

Work Life Balance

3.2

Compensation

4.0

Culture

3.4

Career

3.8

Management

3.5

65%

Recommend to a Friend

Pros

Great coworkers and supportive team

Good benefits and compensation

Growth and advancement opportunities

Cons

Aggressive leadership and cultural changes

Limited work-life balance in some roles

Company prioritizes profits over employees

Salary Ranges

1,888 data points

Mid/L4

Mid/L4 · Regulatory Affairs Specialist

151 reports

$102,623

total / year

Base

$95,683

Stock

-

Bonus

$6,940

$75,795

$140,264

Interview Experience

6 interviews

Difficulty

2.5

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 67%

Negative 33%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Technical Interview Round 1

5

Technical Interview Round 2

6

Final Interview

Common Questions

Technical Knowledge

Coding/Algorithm

Behavioral/STAR

Past Experience