Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Product Management Technical

Overview:

The Cross Border Services Product Management organization leads the company in innovating cross border payment products and services using new technologies, channels and customer segments.
Cross Border Services is a team within Product and Engineering that focuses on cross border payment flows to consumers, including Cross Border Person-to-Person (P2P) payments, business and government Disbursements, and Remittances.

• Within the Cross Border Product Management organization , the Vice President, Product Ownership
• Is responsible for developing and inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
• Translates business requirements into functional and non-functional requirements through epics and stories that drive the product development
• Works with product owners, technical program managers, developers and the product managers and other internal customers to define the details behind the business requirements
• Is accountable and supports the development team for all aspects related to the customer experience and the value proposition
• Collaborates with the product managers to define the product differentiators

Responsibilities:

• Lead a global team and define the methodology and processes to optimize the skills of and the quality of the execution by the team you manage
• Act as a India product management team lead
• Own the long-term vision (3-5 years) of the platform you are responsible for and provide thought leadership related to product ownership to the overall organization
• Lead the platform product strategy and work with other platform product teams to ensure strategies are aligned
• Manage the product roadmap in collaboration with the product management, product strategy and the engineering teams taking into account available development capacity and business priorities
• Manage the product backlog and continuously update the requirements priority list for the engineering teams
• Clearly identify the scope of feature with team members, architecture and development
• Review the epics (NFSs) and stories produced by your team using your own technical depth and business acumen to detects gaps, assess risks and continuously improve the quality of your team’s output and foster their development
• Define the test strategy and define the acceptance criteria for each story
• Ensure customer test cases are available and functional testing capability is available
• Work with cross-functional teams to manage product/feature release, implementation and commercialization
• Define and build your own scorecard to continuously monitor and analyze key performance indicators and use this data to drive incremental improvements across the product lifecycle
• Build and cultivate strong relationships with product management, engineering and other internal customer to establish engagement models for your team and ensure delivery is in alignment with expectations
• Ensure communication and understanding of the roadmap priorities, delivery schedule and performance expectations and manage related escalations
• Plan and advocate for department resources

Experiences and skills:

• 20+ years of experience working in a software development environment
• Experience defining and deploying common functionality and shared services across different platforms
• Requirement analysis and definition, documentation, roadmap management and acceptance criteria definition for cross-border payment services
• An organized thinker that has a high level of self-motivation and initiative
• Proven ability to lead and drive complex product deployments involving many stakeholders, internally and externally
• Able to hold your own in debates with technical architects and engineers
• Strong payments industry, leadership, communication and technical/product solution skills
• Experience in supervising or leading a product owner/business analyst team
• Experience with agile scrum methodologies
• Management and planning of requirements and features for optimal team efficiency
• Strong interpersonal and talent management skills, including the ability to identify and develop product owner talent
• Has succeeded in delivering high quality technology products/services in a high growth environment with rapidly shifting priorities

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.