Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Management (Fixed Term Contract)

Job Description:

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Our Team:
The Global Portfolio Optimization (GPO) team seeks to accelerate growth in activation and usage in existing Consumer Debit and Credit Portfolios. Activation and reactivation, stimulating spending and growing loyalty and premium card bases are highly efficient and effective actions which boost portfolio profitability. We collaborate with product, marketing, and services consulting colleagues to optimize digital and physical commerce with target customers in key countries.
The Global Optimization team is structured around 4 key pillars:
1.Target: Advanced analytics to identify performance optimization opportunities
2.Create: Tailor-made content and best practices to engage customers
3.Execute: Pipeline management and delivery of optimization engagements
4.Measure: Monitoring and impact assessment of engagements

The Role:

We are seeking a skilled person to join Mastercard's Global Portfolio Optimization (GPO) team and support our expanding operational, analytical, and business process needs. This role is essential in ensuring the integrity of our Spend Activity Reporting (SAR) data, the seamless execution of GPO business operations, and the delivery of bespoke analytical insights that inform strategic decisions:

• SAR Data Integrity Operations: Drive improvements in the quality and consistency of issuer-reported data impacting SAR. Facilitate ongoing data audits, monitor data hygiene, and collaborate with internal teams to ensure accurate and reliable reporting.
• GPO Business Operations: Organize and manage recurring GPO meetings, including preparing agendas, coordinating content, compiling data, and ensuring all materials are delivered to high standards and within deadlines. Serve as the point of contact for meeting logistics and stakeholder coordination.
• Ad Hoc & Bespoke Analytics: Lead quarterly refreshes and deep dives into key portfolio trends, focusing on geographic, top customer and segment insights. Generate actionable analytics and custom reports to support business strategy and client needs.

Qualifications:

All About You:

This is a dynamic opportunity for a self-driven person to collaborate with cross-functional teams and make a direct impact on Mastercard's GPO strategies and success:

• You have advanced data analytics and business operations experience, preferably within global or financial services environments
• You show strong oral and written communication, organizational, and presentation abilities; able to synthesize complex data into clear, compelling deliverables and conceptualize creative business solutions and presentations
• You demonstrate analytical, problem-solving, creativity, and innovation capabilities
• You exhibit project management skills, managing multiple priorities and deliverables in fast-paced settings
• You show a client-focused perspective, understanding client needs, communicating ideas clearly, and interacting effectively with management and stakeholders
• You have meticulous attention to detail and a commitment to quality
• You are self-motivated and act proactively, operating with a strong sense of urgency
• You can collaborate as a team player, engaging effectively across internal stakeholders and collecting requirements
• You have expertise in Microsoft Excel (advanced functions, pivot tables, macros), PowerPoint, and Thinkcell; you demonstrate proficiency with data visualization platforms.

Knowledge of SQL and Python is a plus:

• You have excellent oral and written English, including quantitative and technical communications
• Education: Bachelor's degree in business or data/analytics

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.