Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Who is Mastercard

Mastercard is a global technology leader in the payments industry, committed to powering an inclusive, digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart, and accessible by leveraging secure data, robust networks, strategic partnerships, and a passion for innovation.

Our solutions empower individuals, financial institutions, governments, and businesses to reach their full potential. At the heart of our culture is our Decency Quotient (DQ)-a guiding principle that shapes how we operate both within our organization and in the communities we serve.

With a presence in over 210 countries and territories, we are building a more sustainable world and unlocking priceless possibilities for all.

Overview

We are seeking a Senior Technical Program Manager (TPM) to join the Smart Interface team within the Identity Solutions Organization. This role plays a critical part in supporting our 3DS eco system by partnering closely with development teams to design and deliver scalable, high-impact solutions.

The Smart Interface platform provides a brand-agnostic connection into the authentication environment which is ideal for merchants and acquirers looking for support and 'out-of-the box' functionality. As a Senior TPM, you will lead the planning and execution of the SI programs key functionality updates.

The Role

As a Senior TPM, you will lead the successful delivery of major projects and complex initiatives with broad scope and long-term business impact. You'll be responsible for driving multiple concurrent efforts across our engineering portfolio using agile methodologies such as Scrum.

In this role, you'll help shape strategy and make critical design decisions, translating them into clear, actionable execution plans. You may lead initiatives that span the full technology stack or coordinate cross-functional projects involving multiple teams and integrations. Throughout, you'll provide transparent, meaningful updates to stakeholders at all levels.

You'll also work directly with senior leadership to track and report on multiple workstreams, ensuring alignment, visibility, and timely delivery of key features and capabilities.

Key Responsibilities

• Collaborate with cross-functional teams to define and deliver key functionality solutions aligned with business goals.
• Drive the development and implementation of scalable SI solutions.
• Translate business requirements into technical execution plans, ensuring timely and high-quality delivery.
• Identify opportunities to streamline processes and improve customer-facing outcomes.
• Dive deep into the tech stack, the integration patterns, the organizational capabilities, and the company wide assets that can be leveraged to provide technical solutions to customer problems
• Manage scrum team(s) that will build, operate and maintain software to meet business needs
• Develop and drive metrics for team delivery through in-house and vendor (SaaS) based tools
• Act as Scrum Master / SAFe Agilist and drive all ceremonies
• Remove impediments with the right sense of urgency, or guide teams in doing so
• Guide, mentor & coach the team(s) on Agile Scrum, Sa Fe and TDD principles
• Coordinate with cross functional teams within Mastercard across locations to ensure project success
• Be keenly aware of what is being delivered by the team and why, and the big program picture
• Coordinate initiatives for automation, defect metrics and overall quality initiatives

All About You

• Excellent communication skills and ability to communicate clearly with executive leadership
• Excellent skills to multitask and track multiple projects simultaneously
• Well versed in multiple Agile workflow tools, specifically with JIRA, Rally
• Proven track record of data driven decision-making and applying continuous improvement methodologies across teams
• Detail-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results

Qualifications

• Bachelor's / master's degree in computer sciences or related field preferred
• Knowledge of multiple software development concepts and methodologies

Equal Opportunity

Mastercard is a merit-based, inclusive, equal opportunity employer