Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Vice President, Business Development , Merchant Cloud

Role Overview:

Mastercard’s Global Acceptance + Merchant Solutions team is on a mission to make Mastercard the best way to pay everywhere. With our powerful suite of acceptance products, like Merchant Cloud we are working on shaping the payment experiences of the future.

In partnership with regional teams and cross-functional partners around the globe, Global Acceptance + Merchant Solutions works to expand merchant acceptance and help merchants and acquirers grow their businesses through Acceptance solutions and programs. At its essence, building acceptance is about driving the secular shift from cash to electronic payments, with the promise of giving consumers the best payment experience – one that’s fast, convenient and secure.

As payments continue to evolve and new players reshape the ecosystem, we are seeking a dynamic Vice President, Business Development & Strategic Account Management to lead the growth and commercial success of Merchant Cloud. Based in London, this role will drive the global growth agenda for the Merchant Cloud business line, ensuring successful commercialization of products and services worldwide.

The role is accountable for strategic revenue growth, management of key global and regional strategic accounts, and the development of a robust, high quality pipeline. It encompasses leadership of sales execution, product commercialization, and bid and opportunity management, working closely with cross functional stakeholders across regions.

Key Responsibilities:

Drive Global Growth:

Define and execute a high impact global sales strategy to scale Merchant Cloud adoption, expand market presence, and deliver sustainable revenue growth across gateway and value added services.

Build and Manage a Strong Pipeline:

Identify, prioritize, and develop new business opportunities, ensuring a robust and well governed pipeline aligned to Merchant Cloud’s strategic and commercial objectives.

Accelerate Deal Conversion:

Lead sales execution across complex opportunities, optimizing processes and removing barriers to accelerate deal closure and time to revenue.

Lead a High Performing Team:

Build, inspire, and develop a high calibre team of Business Development and Strategic Account Management professionals focused on gateway, fraud, and value added services.

Foster Cross Functional Collaboration:

Partner closely with regional Sales, Product, Implementation, and Account Management teams to deliver integrated, scalable, and client centric solutions.

Own and Report on Commercial Performance:

Take full accountability for commercial performance metrics, including revenue growth, pipeline health, win rates, and new business acquisition.

Engage Strategic Clients and Partners:

Represent Merchant Cloud in senior level client engagements, executive discussions, RFP responses, and commercial negotiations, applying a consultative, value based approach.

Influence Product and Got to Market Strategy:

Provide structured market insights and client feedback to inform product roadmap priorities, commercialization strategies, and innovation initiatives.

What We’re Looking For:

Proven leadership in driving complex, cross-border sales initiatives, ideally within payments, fintech, or SaaS-based technology.

Strong commercial acumen, with the ability to navigate enterprise client organizations and close multi-million-dollar deals.

Demonstrated ability to lead and grow high-performing, geographically distributed teams.

Deep understanding of the global payments ecosystem, including acceptance, acquiring, and value-added services.

Excellent communication and stakeholder management skills, with the ability to influence at all levels of the organization.

Willingness and ability to travel internationally as needed.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.