Our Purpose

Mastercard powers economies and empowers people in 200 countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Technical Program Manager:

Overview:

Primary responsibilities include overall accountability for successful and timely implementation as well as satisfying the intended business results. Core responsibility for managing relationships and communicating with the project sponsor, senior management, and a wide range of project contributors. Identifies key barriers to a project’s success and actively manages all mitigation activities.

Major Accountabilities:

• Responsible for planning, developing, and executing schedules to ensure timely completion of project deadlines and milestones.
• Ensure methodology compliance and manage resolutions, reporting to management when necessary.
• Ensure timely and accurate communication with project staff throughout the life cycle of the project. Must be familiar with the system’s scope and project objectives, as well as the role and function of each team member to effectively coordinate the activities of the teams. Identify and monitor project risks.
• Regularly communicates to senior management regarding the status of specific project deliverables.
• Provide measurable input into new products, processes, standards or plans in support of the business.
• Effectively lead the delivery team to align with the business objectives, project schedule, and risks.
• Effectively deal with difficult situations. Help develop solutions to complex problems. Mentor more junior members.

Education:

• Bachelor’s degree or equivalent combination of training and experience.
• Scrum/Kanban / PMP / SAFE Certification preferred

Knowledge / Experience:

• Advanced knowledge and demonstrated expertise in the areas of planning and project management required processes and techniques.
• experience with structured methodology and project planning tools.
• Knowledge of Master Card and the payments industry preferred.
• Knowledge of Windows Server Environment.

Skills/ Abilities:

• Listening, oral, written and presentation skills and effective interpersonal skills.
• Organizational and planning and multi-tasking skills.
• Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationships.
• Demonstrate ethics and values to generate high team trust.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.