Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Software Engineering

Job Overview:

Responsible for leading a team of software engineers in the analysis, design, development, and delivery of software solutions. Define requirements for new applications and customization adhering to Master Card standards, processes, and best practices. Develop, customize, and test applications to integrate to Master Card’s specifications. Provide leadership, mentoring, and technical training to other team members. We believe in doing well by doing good through inclusive growth and making ethical and environmentally responsible decisions.

Major Accountabilities / Role:

• Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with Master Card standards, processes, and best practices.
• Lead and coach day-to-day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with a high level of innovation, cost-effectiveness, high quality, and faster time to market.
• Act as the design authority on complex technical decisions, ensure that appropriate quality controls are maintained, technical debt is managed, and code is developed in compliance with Mastercard Standards
• Accountable for full systems development life cycle including creating high quality requirements documents, use-cases, design, and other technical artifacts including but not limited to detailed test strategy/test design, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility study, cost and time analysis and detailed estimates.
• Perform system maintenance, production incident problem management, identification of root cause, remediation of the problems. Select appropriate technical frameworks and solution delivery methodology. Adapt to the technical artifact templates per the needs of the project and technology. Contribute ideas to help ensure that required standards and processes are in place.
• Research and evaluate current and upcoming technologies and frameworks.
• Drive trade-off discussions to set right development capacity based on value drivers e.g., regulatory, security, new business, market parity, technical debt.
• Participate in Po Cs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks.
• Collaborate with Vendor Resources for Support of Products.
• Conduct brown bag sessions on new and upcoming technologies, methodologies, and application-appropriate frameworks. Ensure knowledge transfer of vendor technology to Master Card staff. Provide technical training to the other team members.
• Follow and promote Quality Assurance and Quality Control processes in the department. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing, and Performance Testing. Perform Quality Inspections and Walkthroughs throughout the SDLC including Requirements Review, Design Review, Code Review, and Security Review to ensure compliance with Master Card standards.
• Conduct Performance assessment, participate and/or lead recruitment to ramp up a new or existing team, actively participate organization’s process & initiatives (especially people management)

All About You:

• Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience.
• 5 to 10 years of proven software development experience
• Strong knowledge of design patterns, 12-factor applications, performance recommendations, threading, and best practices
• Working knowledge of the software design architectures, trends, and emerging technologies
• Must be keen on maintaining product quality.
• Evaluates practices, metrics, and roles to continually optimize SDLC methodologies and automate processes to improve lead time and quality.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with Android is an added advantage.
• Exposure to digital payments and cryptography is an added advantage.
• Proficient understanding of code versioning tools and branching strategies.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.