Product Manager Technical

• Digital Payment Innovation

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Manager Technical

• Digital Payment Innovation

Mastercard Digital Enablement Service (MDES) - Digital Payment Innovation Team

Our team's mission is to make payments easy, fast and as secure as possible. That's why we've developed technology that enables mobile payments (Apple Pay, Google Pay, Samsung Pay, Garmin Pay, etc.) and secure, tokenized remote commerce payments. We call the set of services delivering this "MDES". We've experienced incredible success and growth, with 10s of billions of transactions being processed each year, however now we are focusing on ensuring the success continues as we scale MDES even further.

Our focus is on the best possible customer experience. We're making our services faster, more reliable and more scalable whilst meeting emerging on-soil regulation and increasing demand across the globe. The Digital Payment Innovation team is strategically evolving to expand our reach across multiple Token Service Providers (TSPs) and orchestrate innovative new payment experiences. This evolution reflects our commitment to shaping the future of secure, seamless digital payments. That's where you come in.

We are searching for new team members with first-hand experience of systems analysis, devising technical solutions and writing detailed user stories for software engineers building applications. You will have the boundless energy, enthusiasm and drive to deliver the next phase of this mission-critical transformation.

Responsibilities

• As a Product Manager
• Technical in the Digital Payment Innovation Team you will:
• Own the technical backlog of features to be implemented by a small collaborative team of product managers and software engineers
• Define the technical details of user stories to be added to the technical backlog, performing detailed systems analysis to research viability and technical options for delivery
• Assess the impact of proposed new features on the product and the established development priorities so that trade-off decisions may be made by the team, or by the wider management and executive
• Define the user stories with focus on achieving positive customer outcomes, customer journeys and customer experience
• Apply best practices from previous industry experience whilst writing user stories to meet your teams' own needs but in alignment with wider established practice
• Take true ownership and responsibility for the technical user story backlog, understanding the breadth and depth of functionality within, so that the team may benefit from your insight and understanding during software and test case development
• Lead the team activities to describe and elaborate the user stories, ensuring complete understanding amongst the team prior to the start of development
• Drive the technical features for ongoing, measurable improvements to the maintenance, operational and runtime characteristics of your team's software
• Be the primary point of contact and interaction with other feature development teams and their PM-Ts where dependencies and integrations exist or are proposed to deliver new features
• Negotiate matching timelines for external feature delivery when required, working closely with technical project managers across the organisation
• Communicate the team's backlog and delivery plans to stakeholders, including peers, other MDES teams, management and executives
• Participate and contribute to the PM-T Guild to share experiences, learn best practices and develop new skills

Qualifications

You should apply if:

• You have worked extensively doing analysis and user story writing for agile teams delivering server-side, backend applications
• You're comfortable working in a team that's exploring and defining new ways of working
• You enjoy sharing your knowledge and experience with your colleagues
• You have strong foundation in algorithms, data structures, object-oriented development, cyber security, design patterns and core computer science concepts
• You're experienced in data modelling and database design for both relational and non-relational technologies
• You understand RESTful APIs and stateless service design patterns
• You're skilled defining user stories, acceptance criteria and implementation constraints to a level of detail such that software engineers can code and test your features efficiently
• You have a software engineering background and are comfortable reading and interpreting technical designs, data models, application code